Sign acustomer upfor an AARPmembershipEducate thecustomerabout thereferralprocessAdd 2lines ononeaccountAdd aprotectionplan to anaccountAdd aprotectionplanWalkoutsideon breakShare whatyou enjoyabout CCIin the chatTake adeepbreath aftera tough callMake 5valid AALAttemptsResolvea VMissueShare atip or KBin theteam chatTalk to acustomerfromArizonaDrink aglass ofwaterCompletea MasterResetSell aniPhoneResolvean iPaddata issueSell aMotorolaDeviceSendOTAsTalk to acustomerfromFloridaShrimpCheckMake atestcallStretchAddAutopay/ EbillingSell aSamsungdeviceSign acustomer upfor an AARPmembershipEducate thecustomerabout thereferralprocessAdd 2lines ononeaccountAdd aprotectionplan to anaccountAdd aprotectionplanWalkoutsideon breakShare whatyou enjoyabout CCIin the chatTake adeepbreath aftera tough callMake 5valid AALAttemptsResolvea VMissueShare atip or KBin theteam chatTalk to acustomerfromArizonaDrink aglass ofwaterCompletea MasterResetSell aniPhoneResolvean iPaddata issueSell aMotorolaDeviceSendOTAsTalk to acustomerfromFloridaShrimpCheckMake atestcallStretchAddAutopay/ EbillingSell aSamsungdevice

Monday Madness!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sign a customer up for an AARP membership
  2. Educate the customer about the referral process
  3. Add 2 lines on one account
  4. Add a protection plan to an account
  5. Add a protection plan
  6. Walk outside on break
  7. Share what you enjoy about CCI in the chat
  8. Take a deep breath after a tough call
  9. Make 5 valid AAL Attempts
  10. Resolve a VM issue
  11. Share a tip or KB in the team chat
  12. Talk to a customer from Arizona
  13. Drink a glass of water
  14. Complete a Master Reset
  15. Sell an iPhone
  16. Resolve an iPad data issue
  17. Sell a Motorola Device
  18. Send OTAs
  19. Talk to a customer from Florida
  20. Shrimp Check
  21. Make a test call
  22. Stretch
  23. Add Autopay / Ebilling
  24. Sell a Samsung device