Total chatsconnectedto anagentTotalCallsTotalcallsacceptedCutoffsAveragecall timeHighesttotal scorefromsurveysAverageholdtimeAutoPaypercentageMTU'sreplacedMilesdrivenby field3rdplacecall takere-BillpercentageCallbacksIVRcallsMeterSetsChatswithAuto-PilotDelinquentOutreachBillingquestioncallsFrontcountercustomersReturnedpaymentsIVRpaymentsContactusrequestsStart /StopservicecallsPay byTextpaymentsMost callsfor non-callcenter teammember2ndplacecall takerOld DebtCollectedTopcallTakerTotalapplicationsTotal chatsconnectedto anagentTotalCallsTotalcallsacceptedCutoffsAveragecall timeHighesttotal scorefromsurveysAverageholdtimeAutoPaypercentageMTU'sreplacedMilesdrivenby field3rdplacecall takere-BillpercentageCallbacksIVRcallsMeterSetsChatswithAuto-PilotDelinquentOutreachBillingquestioncallsFrontcountercustomersReturnedpaymentsIVRpaymentsContactusrequestsStart /StopservicecallsPay byTextpaymentsMost callsfor non-callcenter teammember2ndplacecall takerOld DebtCollectedTopcallTakerTotalapplications

July Monthly Report Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Total chats connected to an agent
  2. Total Calls
  3. Total calls accepted
  4. Cut offs
  5. Average call time
  6. Highest total score from surveys
  7. Average hold time
  8. AutoPay percentage
  9. MTU's replaced
  10. Miles driven by field
  11. 3rd place call taker
  12. e-Bill percentage
  13. Callbacks
  14. IVR calls
  15. Meter Sets
  16. Chats with Auto-Pilot
  17. Delinquent Outreach
  18. Billing question calls
  19. Front counter customers
  20. Returned payments
  21. IVR payments
  22. Contact us requests
  23. Start / Stop service calls
  24. Pay by Text payments
  25. Most calls for non-call center team member
  26. 2nd place call taker
  27. Old Debt Collected
  28. Top call Taker
  29. Total applications