PersonalizedTextSalesAssociateTOGotReferralTrade-inDiscussedBe-BackScheduledRescheduleAppointmentAppointmentShowSet 7AppointmentsUsedUrgencyLoggedNotes3+ Followups onone leadManagerTOAsked fortheAppointment3+ timesSet SameDayAppointmentConfirmedappointment100+OutboundCallsSet 10+AppointmentsSet 4+AppointmentsFirstAppointmentof the DayAskedforDepositReactivatedold lead80+OutboundcallsOvercameObjectionMentionedIncentives/RebatesPersonalizedTextSalesAssociateTOGotReferralTrade-inDiscussedBe-BackScheduledRescheduleAppointmentAppointmentShowSet 7AppointmentsUsedUrgencyLoggedNotes3+ Followups onone leadManagerTOAsked fortheAppointment3+ timesSet SameDayAppointmentConfirmedappointment100+OutboundCallsSet 10+AppointmentsSet 4+AppointmentsFirstAppointmentof the DayAskedforDepositReactivatedold lead80+OutboundcallsOvercameObjectionMentionedIncentives/Rebates

Client Care Sales - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
O
4
I
5
O
6
N
7
B
8
G
9
O
10
I
11
B
12
N
13
G
14
B
15
G
16
I
17
B
18
B
19
I
20
N
21
G
22
O
23
I
24
G
  1. O-Personalized Text
  2. N-Sales Associate TO
  3. O-Got Referral
  4. I-Trade-in Discussed
  5. O-Be-Back Scheduled
  6. N-Reschedule Appointment
  7. B-Appointment Show
  8. G-Set 7 Appointments
  9. O-Used Urgency
  10. I-Logged Notes
  11. B-3+ Follow ups on one lead
  12. N-Manager TO
  13. G-Asked for the Appointment 3+ times
  14. B-Set Same Day Appointment
  15. G-Confirmed appointment
  16. I-100+ Outbound Calls
  17. B-Set 10+ Appointments
  18. B-Set 4+ Appointments
  19. I-First Appointment of the Day
  20. N-Asked for Deposit
  21. G-Reactivated old lead
  22. O-80+ Outbound calls
  23. I-Overcame Objection
  24. G-Mentioned Incentives/Rebates