FirstAppointmentof the DaySet SameDayAppointmentLoggedNotesAsked fortheAppointment3+ timesUsedUrgencySet 10+AppointmentsTrade-inDiscussedPersonalizedTextSet 4+AppointmentsReactivatedold leadSalesAssociateTOAppointmentShowGotReferralSet 7AppointmentsMentionedIncentives/Rebates80+OutboundcallsRescheduleAppointmentManagerTOOvercameObjectionAskedforDepositBe-BackScheduled100+OutboundCalls3+ Followups onone leadConfirmedappointmentFirstAppointmentof the DaySet SameDayAppointmentLoggedNotesAsked fortheAppointment3+ timesUsedUrgencySet 10+AppointmentsTrade-inDiscussedPersonalizedTextSet 4+AppointmentsReactivatedold leadSalesAssociateTOAppointmentShowGotReferralSet 7AppointmentsMentionedIncentives/Rebates80+OutboundcallsRescheduleAppointmentManagerTOOvercameObjectionAskedforDepositBe-BackScheduled100+OutboundCalls3+ Followups onone leadConfirmedappointment

Client Care Sales - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
I
4
G
5
O
6
B
7
I
8
O
9
B
10
G
11
N
12
B
13
O
14
G
15
G
16
O
17
N
18
N
19
I
20
N
21
O
22
I
23
B
24
G
  1. I-First Appointment of the Day
  2. B-Set Same Day Appointment
  3. I-Logged Notes
  4. G-Asked for the Appointment 3+ times
  5. O-Used Urgency
  6. B-Set 10+ Appointments
  7. I-Trade-in Discussed
  8. O-Personalized Text
  9. B-Set 4+ Appointments
  10. G-Reactivated old lead
  11. N-Sales Associate TO
  12. B-Appointment Show
  13. O-Got Referral
  14. G-Set 7 Appointments
  15. G-Mentioned Incentives/Rebates
  16. O-80+ Outbound calls
  17. N-Reschedule Appointment
  18. N-Manager TO
  19. I-Overcame Objection
  20. N-Asked for Deposit
  21. O-Be-Back Scheduled
  22. I-100+ Outbound Calls
  23. B-3+ Follow ups on one lead
  24. G-Confirmed appointment