Worked 5items inyour 1sthourResolvedyour 5oldestWIsComplete5 WIs inyour lasthourCreate anotetemplate foryour payorClose 5WIs withlast monthsDOSCompleteclosecheck outComplete10 portalauths in adayVolunteerto take 5itemsfrom a TMClear allitems for onepayor (fromdailypriorities)Clear allrenewals(from dailypriorities)Find andresolveyour oldestitemAsk a payorif they willtake aspreadsheetClear allitems forServices(from dailypriorities)Close 5 WIsback toback from asingle payorClear allPLIs (fromdailypriorities)Complete10 itemsin an hourFind andclose anunneededWIHelped aTM with adifficultaccountComplete25 WIs inone dayClear allitems fororders (fromdailypriorities)Work 5auths atrisk ofSLACompleteportalauths whileon holdComplete5 phoneauths in adayComplete10 Faxauths in adayClear allpatients withmultiple WIs(From dailypriorities)Work abovetenureaverage allweekComplete15 itemsin 4 hoursCompletedwork dayabove tenureaverageSharea tip inchatWorked 5items inyour 1sthourResolvedyour 5oldestWIsComplete5 WIs inyour lasthourCreate anotetemplate foryour payorClose 5WIs withlast monthsDOSCompleteclosecheck outComplete10 portalauths in adayVolunteerto take 5itemsfrom a TMClear allitems for onepayor (fromdailypriorities)Clear allrenewals(from dailypriorities)Find andresolveyour oldestitemAsk a payorif they willtake aspreadsheetClear allitems forServices(from dailypriorities)Close 5 WIsback toback from asingle payorClear allPLIs (fromdailypriorities)Complete10 itemsin an hourFind andclose anunneededWIHelped aTM with adifficultaccountComplete25 WIs inone dayClear allitems fororders (fromdailypriorities)Work 5auths atrisk ofSLACompleteportalauths whileon holdComplete5 phoneauths in adayComplete10 Faxauths in adayClear allpatients withmultiple WIs(From dailypriorities)Work abovetenureaverage allweekComplete15 itemsin 4 hoursCompletedwork dayabove tenureaverageSharea tip inchat

Queue Quest - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked 5 items in your 1st hour
  2. Resolved your 5 oldest WIs
  3. Complete 5 WIs in your last hour
  4. Create a note template for your payor
  5. Close 5 WIs with last months DOS
  6. Complete close check out
  7. Complete 10 portal auths in a day
  8. Volunteer to take 5 items from a TM
  9. Clear all items for one payor (from daily priorities)
  10. Clear all renewals (from daily priorities)
  11. Find and resolve your oldest item
  12. Ask a payor if they will take a spreadsheet
  13. Clear all items for Services (from daily priorities)
  14. Close 5 WIs back to back from a single payor
  15. Clear all PLIs (from daily priorities)
  16. Complete 10 items in an hour
  17. Find and close an unneeded WI
  18. Helped a TM with a difficult account
  19. Complete 25 WIs in one day
  20. Clear all items for orders (from daily priorities)
  21. Work 5 auths at risk of SLA
  22. Complete portal auths while on hold
  23. Complete 5 phone auths in a day
  24. Complete 10 Fax auths in a day
  25. Clear all patients with multiple WIs (From daily priorities)
  26. Work above tenure average all week
  27. Complete 15 items in 4 hours
  28. Completed work day above tenure average
  29. Share a tip in chat