Complete5 phoneauths in adayComplete10 itemsin an hourResolvedyour 5oldestWIsComplete5 WIs inyour lasthourHelped aTM with adifficultaccountClear allrenewals(from dailypriorities)Completeclosecheck outFind andresolveyour oldestitemSharea tip inchatClose 5 WIsback toback from asingle payorClear allpatients withmultiple WIs(From dailypriorities)Create anotetemplate foryour payorClear allitems fororders (fromdailypriorities)Complete10 Faxauths in adayFind andclose anunneededWIComplete15 itemsin 4 hoursVolunteerto take 5itemsfrom a TMAsk a payorif they willtake aspreadsheetCompleteportalauths whileon holdComplete25 WIs inone dayClose 5WIs withlast monthsDOSComplete10 portalauths in adayWork abovetenureaverage allweekClear allitems forServices(from dailypriorities)Worked 5items inyour 1sthourWork 5auths atrisk ofSLACompletedwork dayabove tenureaverageClear allPLIs (fromdailypriorities)Clear allitems for onepayor (fromdailypriorities)Complete5 phoneauths in adayComplete10 itemsin an hourResolvedyour 5oldestWIsComplete5 WIs inyour lasthourHelped aTM with adifficultaccountClear allrenewals(from dailypriorities)Completeclosecheck outFind andresolveyour oldestitemSharea tip inchatClose 5 WIsback toback from asingle payorClear allpatients withmultiple WIs(From dailypriorities)Create anotetemplate foryour payorClear allitems fororders (fromdailypriorities)Complete10 Faxauths in adayFind andclose anunneededWIComplete15 itemsin 4 hoursVolunteerto take 5itemsfrom a TMAsk a payorif they willtake aspreadsheetCompleteportalauths whileon holdComplete25 WIs inone dayClose 5WIs withlast monthsDOSComplete10 portalauths in adayWork abovetenureaverage allweekClear allitems forServices(from dailypriorities)Worked 5items inyour 1sthourWork 5auths atrisk ofSLACompletedwork dayabove tenureaverageClear allPLIs (fromdailypriorities)Clear allitems for onepayor (fromdailypriorities)

Queue Quest - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete 5 phone auths in a day
  2. Complete 10 items in an hour
  3. Resolved your 5 oldest WIs
  4. Complete 5 WIs in your last hour
  5. Helped a TM with a difficult account
  6. Clear all renewals (from daily priorities)
  7. Complete close check out
  8. Find and resolve your oldest item
  9. Share a tip in chat
  10. Close 5 WIs back to back from a single payor
  11. Clear all patients with multiple WIs (From daily priorities)
  12. Create a note template for your payor
  13. Clear all items for orders (from daily priorities)
  14. Complete 10 Fax auths in a day
  15. Find and close an unneeded WI
  16. Complete 15 items in 4 hours
  17. Volunteer to take 5 items from a TM
  18. Ask a payor if they will take a spreadsheet
  19. Complete portal auths while on hold
  20. Complete 25 WIs in one day
  21. Close 5 WIs with last months DOS
  22. Complete 10 portal auths in a day
  23. Work above tenure average all week
  24. Clear all items for Services (from daily priorities)
  25. Worked 5 items in your 1st hour
  26. Work 5 auths at risk of SLA
  27. Completed work day above tenure average
  28. Clear all PLIs (from daily priorities)
  29. Clear all items for one payor (from daily priorities)