CLOSING ASSUMPTIVELY RECORDING INCIDENTS TAILORING RESPONSES EMPATHIZING TACTICALLY LISTENING ACTIVELY VERIFYING CUSTOMERS CUSTOMER CONNECTED TERMINATING CALLS COUNSELING COVERAGES IDENTIFYING RATIONALE STAYING POSITIVE BUDGETING LIMITS BUILDING RAPPORT COMMUNICATING VALUE WITHOLDING JUDGEMENT SETTING EXPECTATIONS CUSTOMER WILLING RUNNING RECORDS RECLOSING CALLS PUSHING FORWARD CUSTOMER CONCENTRATED CUSTOMER ABLE CUSTOMER READY LEARNING RAPIDLY CLOSING ASSUMPTIVELY RECORDING INCIDENTS TAILORING RESPONSES EMPATHIZING TACTICALLY LISTENING ACTIVELY VERIFYING CUSTOMERS CUSTOMER CONNECTED TERMINATING CALLS COUNSELING COVERAGES IDENTIFYING RATIONALE STAYING POSITIVE BUDGETING LIMITS BUILDING RAPPORT COMMUNICATING VALUE WITHOLDING JUDGEMENT SETTING EXPECTATIONS CUSTOMER WILLING RUNNING RECORDS RECLOSING CALLS PUSHING FORWARD CUSTOMER CONCENTRATED CUSTOMER ABLE CUSTOMER READY LEARNING RAPIDLY
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
CLOSING ASSUMPTIVELY
RECORDING INCIDENTS
TAILORING RESPONSES
EMPATHIZING TACTICALLY
LISTENING ACTIVELY
VERIFYING CUSTOMERS
CUSTOMER CONNECTED
TERMINATING CALLS
COUNSELING COVERAGES
IDENTIFYING RATIONALE
STAYING POSITIVE
BUDGETING LIMITS
BUILDING RAPPORT
COMMUNICATING VALUE
WITHOLDING JUDGEMENT
SETTING EXPECTATIONS
CUSTOMER WILLING
RUNNING RECORDS
RECLOSING CALLS
PUSHING FORWARD
CUSTOMER CONCENTRATED
CUSTOMER ABLE
CUSTOMER READY
LEARNING RAPIDLY