you tookmedicaidlast yearGives off agenerallysexistvibe.Voicemailbox full.Comes inwearing aninapropriateclothesNo-shows3+ times.Doesn't fillout patientform aheadof time.Karen.Goes to lookat frameswhen told tosit in waitingarea.Complainsaboutpricing.Thinkswe're theeye clinicPicked upprogressives afew days ago,complainingthey can't usethem.Hung up onyou whenyou calledthem.Doesn'twatchtheir kids.acts likedoor islockedAsks "Well whydidn't anybodytell me/call me?"about somethingthey weredefinitely told.Comes toappointment10+ minuteslate like nothinghappened.Clearly wantsto break upwith / divorcetheir significantother.asks ifglasses areready after2 daysMakes afuss aboutnot takingtheirinsuranceComplainsabout drivingall overlooking forthe store.Puts glassesback on thewall in thewrong place.Forgets toinitialpatientform.Leansover frontdesk.ComplainsaboutexpiredRx."Can Ispeak tothemanager?"myinsurance ison file fromlast yeargets madbecausewe do notbill medicalPulls outinsurance duringthe final sale,even thoughthey were askedearlier.Calls toaskdirections.Voicemailbox notset up.Takesforever to fillout patientform.Calls lastminute tocancelappointment.Asks forvery specificpricing overthe phone.Asks you tolook upinsurancewithoutknowing theirvison provider.you tookmedicaidlast yearGives off agenerallysexistvibe.Voicemailbox full.Comes inwearing aninapropriateclothesNo-shows3+ times.Doesn't fillout patientform aheadof time.Karen.Goes to lookat frameswhen told tosit in waitingarea.Complainsaboutpricing.Thinkswe're theeye clinicPicked upprogressives afew days ago,complainingthey can't usethem.Hung up onyou whenyou calledthem.Doesn'twatchtheir kids.acts likedoor islockedAsks "Well whydidn't anybodytell me/call me?"about somethingthey weredefinitely told.Comes toappointment10+ minuteslate like nothinghappened.Clearly wantsto break upwith / divorcetheir significantother.asks ifglasses areready after2 daysMakes afuss aboutnot takingtheirinsuranceComplainsabout drivingall overlooking forthe store.Puts glassesback on thewall in thewrong place.Forgets toinitialpatientform.Leansover frontdesk.ComplainsaboutexpiredRx."Can Ispeak tothemanager?"myinsurance ison file fromlast yeargets madbecausewe do notbill medicalPulls outinsurance duringthe final sale,even thoughthey were askedearlier.Calls toaskdirections.Voicemailbox notset up.Takesforever to fillout patientform.Calls lastminute tocancelappointment.Asks forvery specificpricing overthe phone.Asks you tolook upinsurancewithoutknowing theirvison provider.

America's Best Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. you took medicaid last year
  2. Gives off a generally sexist vibe.
  3. Voicemail box full.
  4. Comes in wearing an inapropriate clothes
  5. No-shows 3+ times.
  6. Doesn't fill out patient form ahead of time.
  7. Karen.
  8. Goes to look at frames when told to sit in waiting area.
  9. Complains about pricing.
  10. Thinks we're the eye clinic
  11. Picked up progressives a few days ago, complaining they can't use them.
  12. Hung up on you when you called them.
  13. Doesn't watch their kids.
  14. acts like door is locked
  15. Asks "Well why didn't anybody tell me/call me?" about something they were definitely told.
  16. Comes to appointment 10+ minutes late like nothing happened.
  17. Clearly wants to break up with / divorce their significant other.
  18. asks if glasses are ready after 2 days
  19. Makes a fuss about not taking their insurance
  20. Complains about driving all over looking for the store.
  21. Puts glasses back on the wall in the wrong place.
  22. Forgets to initial patient form.
  23. Leans over front desk.
  24. Complains about expired Rx.
  25. "Can I speak to the manager?"
  26. my insurance is on file from last year
  27. gets mad because we do not bill medical
  28. Pulls out insurance during the final sale, even though they were asked earlier.
  29. Calls to ask directions.
  30. Voicemail box not set up.
  31. Takes forever to fill out patient form.
  32. Calls last minute to cancel appointment.
  33. Asks for very specific pricing over the phone.
  34. Asks you to look up insurance without knowing their vison provider.