Sent wikireview taskor websiteenhancementrequestTook 5+webchatsIntroducedyourself (inperson) tosomeonenewCleaned outyour 'my'folder &unnecessarylocal filesDustedand/orcleanedyour cubeShowed acustomer FeatureRequests (orfollowed a callrouting page, if aTriage Tech)Clockedin on timeevery dayNounclosedcommlogsShowed acustomer ahelp page (oranswered theirquestion if aTriage Tech)Shared apet pic inTeamsTalked to anoffice with aPatNum ≤ 3digitsSaid helloto acoworkerin passingCleaned uppersonaltask list andOpen TasksClaimed ashadowappointment(or VM shift ifa Triage Tech)Completed acert, orcertifiedsomeoneelseTook breaksat scheduledtime, or sentbreak modtasksResolveda callwithoutescalatingMarked off[[Help Pages]]or have alreadycompletedthemMade a potof coffee inthebreakroomStudied30+minutesPetLeoCreated apost orcommentedin our TeamsChannelAddeddata toyour demodatabaseFollowedproperescalationprocesswithout cryingSent wikireview taskor websiteenhancementrequestTook 5+webchatsIntroducedyourself (inperson) tosomeonenewCleaned outyour 'my'folder &unnecessarylocal filesDustedand/orcleanedyour cubeShowed acustomer FeatureRequests (orfollowed a callrouting page, if aTriage Tech)Clockedin on timeevery dayNounclosedcommlogsShowed acustomer ahelp page (oranswered theirquestion if aTriage Tech)Shared apet pic inTeamsTalked to anoffice with aPatNum ≤ 3digitsSaid helloto acoworkerin passingCleaned uppersonaltask list andOpen TasksClaimed ashadowappointment(or VM shift ifa Triage Tech)Completed acert, orcertifiedsomeoneelseTook breaksat scheduledtime, or sentbreak modtasksResolveda callwithoutescalatingMarked off[[Help Pages]]or have alreadycompletedthemMade a potof coffee inthebreakroomStudied30+minutesPetLeoCreated apost orcommentedin our TeamsChannelAddeddata toyour demodatabaseFollowedproperescalationprocesswithout crying

It's BINGO y'all - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent wiki review task or website enhancement request
  2. Took 5+ webchats
  3. Introduced yourself (in person) to someone new
  4. Cleaned out your 'my' folder & unnecessary local files
  5. Dusted and/or cleaned your cube
  6. Showed a customer Feature Requests (or followed a call routing page, if a Triage Tech)
  7. Clocked in on time every day
  8. No unclosed commlogs
  9. Showed a customer a help page (or answered their question if a Triage Tech)
  10. Shared a pet pic in Teams
  11. Talked to an office with a PatNum ≤ 3 digits
  12. Said hello to a coworker in passing
  13. Cleaned up personal task list and Open Tasks
  14. Claimed a shadow appointment (or VM shift if a Triage Tech)
  15. Completed a cert, or certified someone else
  16. Took breaks at scheduled time, or sent break mod tasks
  17. Resolved a call without escalating
  18. Marked off [[Help Pages]] or have already completed them
  19. Made a pot of coffee in the breakroom
  20. Studied 30+ minutes
  21. Pet Leo
  22. Created a post or commented in our Teams Channel
  23. Added data to your demo database
  24. Followed proper escalation process without crying