Showed acustomer ahelp page (oranswered theirquestion if aTriage Tech)Took 5+webchatsMade a potof coffee inthebreakroomPetLeoStudied30+minutesIntroducedyourself (inperson) tosomeonenewTook breaksat scheduledtime, or sentbreak modtasksSaid helloto acoworkerin passingClaimed ashadowappointment(or VM shift ifa Triage Tech)Sent wikireview taskor websiteenhancementrequestResolveda callwithoutescalatingCleaned outyour 'my'folder &unnecessarylocal filesTalked to anoffice with aPatNum ≤ 3digitsCleaned uppersonaltask list andOpen TasksMarked off[[Help Pages]]or have alreadycompletedthemFollowedproperescalationprocesswithout cryingAddeddata toyour demodatabaseShared apet pic inTeamsCompleted acert, orcertifiedsomeoneelseCreated apost orcommentedin our TeamsChannelNounclosedcommlogsDustedand/orcleanedyour cubeShowed acustomer FeatureRequests (orfollowed a callrouting page, if aTriage Tech)Clockedin on timeevery dayShowed acustomer ahelp page (oranswered theirquestion if aTriage Tech)Took 5+webchatsMade a potof coffee inthebreakroomPetLeoStudied30+minutesIntroducedyourself (inperson) tosomeonenewTook breaksat scheduledtime, or sentbreak modtasksSaid helloto acoworkerin passingClaimed ashadowappointment(or VM shift ifa Triage Tech)Sent wikireview taskor websiteenhancementrequestResolveda callwithoutescalatingCleaned outyour 'my'folder &unnecessarylocal filesTalked to anoffice with aPatNum ≤ 3digitsCleaned uppersonaltask list andOpen TasksMarked off[[Help Pages]]or have alreadycompletedthemFollowedproperescalationprocesswithout cryingAddeddata toyour demodatabaseShared apet pic inTeamsCompleted acert, orcertifiedsomeoneelseCreated apost orcommentedin our TeamsChannelNounclosedcommlogsDustedand/orcleanedyour cubeShowed acustomer FeatureRequests (orfollowed a callrouting page, if aTriage Tech)Clockedin on timeevery day

It's BINGO y'all - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Showed a customer a help page (or answered their question if a Triage Tech)
  2. Took 5+ webchats
  3. Made a pot of coffee in the breakroom
  4. Pet Leo
  5. Studied 30+ minutes
  6. Introduced yourself (in person) to someone new
  7. Took breaks at scheduled time, or sent break mod tasks
  8. Said hello to a coworker in passing
  9. Claimed a shadow appointment (or VM shift if a Triage Tech)
  10. Sent wiki review task or website enhancement request
  11. Resolved a call without escalating
  12. Cleaned out your 'my' folder & unnecessary local files
  13. Talked to an office with a PatNum ≤ 3 digits
  14. Cleaned up personal task list and Open Tasks
  15. Marked off [[Help Pages]] or have already completed them
  16. Followed proper escalation process without crying
  17. Added data to your demo database
  18. Shared a pet pic in Teams
  19. Completed a cert, or certified someone else
  20. Created a post or commented in our Teams Channel
  21. No unclosed commlogs
  22. Dusted and/or cleaned your cube
  23. Showed a customer Feature Requests (or followed a call routing page, if a Triage Tech)
  24. Clocked in on time every day