Addeddata toyour demodatabaseShared apet pic inTeamsCleaned outyour 'my'folder &unnecessarylocal filesTalked to anoffice with aPatNum ≤ 3digitsSaid helloto acoworkerin passingCompleted acert, orcertifiedsomeoneelseClaimed ashadowappointment(or VM shift ifa Triage Tech)Introducedyourself (inperson) tosomeonenewPetLeoStudied30+minutesFollowedproperescalationprocesswithout cryingTook breaksat scheduledtime, or sentbreak modtasksCleaned uppersonaltask list andOpen TasksMarked off[[Help Pages]]or have alreadycompletedthemSent wikireview taskor websiteenhancementrequestResolveda callwithoutescalatingMade a potof coffee inthebreakroomDustedand/orcleanedyour cubeShowed acustomer FeatureRequests (orfollowed a callrouting page, if aTriage Tech)NounclosedcommlogsShowed acustomer ahelp page (oranswered theirquestion if aTriage Tech)Clockedin on timeevery dayCreated apost orcommentedin our TeamsChannelTook 5+webchatsAddeddata toyour demodatabaseShared apet pic inTeamsCleaned outyour 'my'folder &unnecessarylocal filesTalked to anoffice with aPatNum ≤ 3digitsSaid helloto acoworkerin passingCompleted acert, orcertifiedsomeoneelseClaimed ashadowappointment(or VM shift ifa Triage Tech)Introducedyourself (inperson) tosomeonenewPetLeoStudied30+minutesFollowedproperescalationprocesswithout cryingTook breaksat scheduledtime, or sentbreak modtasksCleaned uppersonaltask list andOpen TasksMarked off[[Help Pages]]or have alreadycompletedthemSent wikireview taskor websiteenhancementrequestResolveda callwithoutescalatingMade a potof coffee inthebreakroomDustedand/orcleanedyour cubeShowed acustomer FeatureRequests (orfollowed a callrouting page, if aTriage Tech)NounclosedcommlogsShowed acustomer ahelp page (oranswered theirquestion if aTriage Tech)Clockedin on timeevery dayCreated apost orcommentedin our TeamsChannelTook 5+webchats

It's BINGO y'all - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Added data to your demo database
  2. Shared a pet pic in Teams
  3. Cleaned out your 'my' folder & unnecessary local files
  4. Talked to an office with a PatNum ≤ 3 digits
  5. Said hello to a coworker in passing
  6. Completed a cert, or certified someone else
  7. Claimed a shadow appointment (or VM shift if a Triage Tech)
  8. Introduced yourself (in person) to someone new
  9. Pet Leo
  10. Studied 30+ minutes
  11. Followed proper escalation process without crying
  12. Took breaks at scheduled time, or sent break mod tasks
  13. Cleaned up personal task list and Open Tasks
  14. Marked off [[Help Pages]] or have already completed them
  15. Sent wiki review task or website enhancement request
  16. Resolved a call without escalating
  17. Made a pot of coffee in the breakroom
  18. Dusted and/or cleaned your cube
  19. Showed a customer Feature Requests (or followed a call routing page, if a Triage Tech)
  20. No unclosed commlogs
  21. Showed a customer a help page (or answered their question if a Triage Tech)
  22. Clocked in on time every day
  23. Created a post or commented in our Teams Channel
  24. Took 5+ webchats