Studied30+minutesShowed acustomer FeatureRequests (orfollowed a callrouting page, if aTriage Tech)Marked off[[Help Pages]]or have alreadycompletedthemIntroducedyourself (inperson) tosomeonenewClockedin on timeevery dayResolveda callwithoutescalatingTalked to anoffice with aPatNum ≤ 3digitsMade a potof coffee inthebreakroomSaid helloto acoworkerin passingCreated apost orcommentedin our TeamsChannelTook 5+webchatsSent wikireview taskor websiteenhancementrequestFollowedproperescalationprocesswithout cryingClaimed ashadowappointment(or VM shift ifa Triage Tech)Showed acustomer ahelp page (oranswered theirquestion if aTriage Tech)Shared apet pic inTeamsCompleted acert, orcertifiedsomeoneelsePetLeoCleaned uppersonaltask list andOpen TasksCleaned outyour 'my'folder &unnecessarylocal filesNounclosedcommlogsAddeddata toyour demodatabaseDustedand/orcleanedyour cubeTook breaksat scheduledtime, or sentbreak modtasksStudied30+minutesShowed acustomer FeatureRequests (orfollowed a callrouting page, if aTriage Tech)Marked off[[Help Pages]]or have alreadycompletedthemIntroducedyourself (inperson) tosomeonenewClockedin on timeevery dayResolveda callwithoutescalatingTalked to anoffice with aPatNum ≤ 3digitsMade a potof coffee inthebreakroomSaid helloto acoworkerin passingCreated apost orcommentedin our TeamsChannelTook 5+webchatsSent wikireview taskor websiteenhancementrequestFollowedproperescalationprocesswithout cryingClaimed ashadowappointment(or VM shift ifa Triage Tech)Showed acustomer ahelp page (oranswered theirquestion if aTriage Tech)Shared apet pic inTeamsCompleted acert, orcertifiedsomeoneelsePetLeoCleaned uppersonaltask list andOpen TasksCleaned outyour 'my'folder &unnecessarylocal filesNounclosedcommlogsAddeddata toyour demodatabaseDustedand/orcleanedyour cubeTook breaksat scheduledtime, or sentbreak modtasks

It's BINGO y'all - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Studied 30+ minutes
  2. Showed a customer Feature Requests (or followed a call routing page, if a Triage Tech)
  3. Marked off [[Help Pages]] or have already completed them
  4. Introduced yourself (in person) to someone new
  5. Clocked in on time every day
  6. Resolved a call without escalating
  7. Talked to an office with a PatNum ≤ 3 digits
  8. Made a pot of coffee in the breakroom
  9. Said hello to a coworker in passing
  10. Created a post or commented in our Teams Channel
  11. Took 5+ webchats
  12. Sent wiki review task or website enhancement request
  13. Followed proper escalation process without crying
  14. Claimed a shadow appointment (or VM shift if a Triage Tech)
  15. Showed a customer a help page (or answered their question if a Triage Tech)
  16. Shared a pet pic in Teams
  17. Completed a cert, or certified someone else
  18. Pet Leo
  19. Cleaned up personal task list and Open Tasks
  20. Cleaned out your 'my' folder & unnecessary local files
  21. No unclosed commlogs
  22. Added data to your demo database
  23. Dusted and/or cleaned your cube
  24. Took breaks at scheduled time, or sent break mod tasks