Don'tgeneralize"Never""Always"ChoosecompassionValidatethe otherperson'sconcernsRestatewhat youhaveheardFocuson thepresentDon't attackbelow the belt -attacking areasof personalsensitivityRecognizeand manageyouremotionsBewilling toforgiveExploreoptions andsolutionstogetherFocus onthe problemnot thepersonReduceviolenceandaggressionUse activelistening -don't justwait torespondUseneutralbodylanguageEmotionalawareness -key tounderstandingyourself andothersUnhealthyresponsesvs. healthyresponsesBe specificabout whatis botheringyou - Stay inthe presentKnow whento walk away andtake a time-outUse "I"StatementsConflict isnormal andeven healthypart ofrelationshipsPeacestarts witheach of usAskquestionsrather thanmakeaccusationsRemainrelaxed andfocused intensesituationsagree todisagree toreach anunderstandingavoidsituationswhereviolence mayeruptAgree toDisagreeImprove yourverbal andnonverbalcommunicationFREESPACEBe awareandrespectful ofdifferencesLack ofunderstandingcan result indistance,arguments, andeven break upsDon'tgeneralize"Never""Always"ChoosecompassionValidatethe otherperson'sconcernsRestatewhat youhaveheardFocuson thepresentDon't attackbelow the belt -attacking areasof personalsensitivityRecognizeand manageyouremotionsBewilling toforgiveExploreoptions andsolutionstogetherFocus onthe problemnot thepersonReduceviolenceandaggressionUse activelistening -don't justwait torespondUseneutralbodylanguageEmotionalawareness -key tounderstandingyourself andothersUnhealthyresponsesvs. healthyresponsesBe specificabout whatis botheringyou - Stay inthe presentKnow whento walk away andtake a time-outUse "I"StatementsConflict isnormal andeven healthypart ofrelationshipsPeacestarts witheach of usAskquestionsrather thanmakeaccusationsRemainrelaxed andfocused intensesituationsagree todisagree toreach anunderstandingavoidsituationswhereviolence mayeruptAgree toDisagreeImprove yourverbal andnonverbalcommunicationFREESPACEBe awareandrespectful ofdifferencesLack ofunderstandingcan result indistance,arguments, andeven break ups

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
G
4
O
5
B
6
N
7
G
8
O
9
G
10
I
11
G
12
I
13
B
14
O
15
N
16
B
17
G
18
N
19
B
20
O
21
B
22
G
23
I
24
N
25
I
26
B
27
N
28
I
29
I
  1. O-Don't generalize "Never" "Always"
  2. O-Choose compassion
  3. G-Validate the other person's concerns
  4. O-Restate what you have heard
  5. B-Focus on the present
  6. N-Don't attack below the belt - attacking areas of personal sensitivity
  7. G-Recognize and manage your emotions
  8. O-Be willing to forgive
  9. G-Explore options and solutions together
  10. I-Focus on the problem not the person
  11. G-Reduce violence and aggression
  12. I-Use active listening - don't just wait to respond
  13. B-Use neutral body language
  14. O-Emotional awareness - key to understanding yourself and others
  15. N-Unhealthy responses vs. healthy responses
  16. B-Be specific about what is bothering you - Stay in the present
  17. G-Know when to walk a way and take a time-out
  18. N-Use "I" Statements
  19. B-Conflict is normal and even healthy part of relationships
  20. O-Peace starts with each of us
  21. B-Ask questions rather than make accusations
  22. G-Remain relaxed and focused in tense situations
  23. I-agree to disagree to reach an understanding
  24. N-avoid situations where violence may erupt
  25. I-Agree to Disagree
  26. B-Improve your verbal and nonverbal communication
  27. N-FREE SPACE
  28. I-Be aware and respectful of differences
  29. I-Lack of understanding can result in distance, arguments, and even break ups