Exploreoptions andsolutionstogetherImprove yourverbal andnonverbalcommunicationFocus onthe problemnot thepersonDon'tgeneralize"Never""Always"Validatethe otherperson'sconcernsUse activelistening -don't justwait torespondRecognizeand manageyouremotionsUse "I"StatementsRestatewhat youhaveheardBewilling toforgiveRemainrelaxed andfocused intensesituationsAgree toDisagreeLack ofunderstandingcan result indistance,arguments, andeven break upsFREESPACEFocuson thepresentAskquestionsrather thanmakeaccusationsChoosecompassionConflict isnormal andeven healthypart ofrelationshipsDon't attackbelow the belt -attacking areasof personalsensitivityKnow whento walk away andtake a time-outEmotionalawareness -key tounderstandingyourself andothersBe specificabout whatis botheringyou - Stay inthe presentUnhealthyresponsesvs. healthyresponsesBe awareandrespectful ofdifferencesExploreoptions andsolutionstogetherImprove yourverbal andnonverbalcommunicationFocus onthe problemnot thepersonDon'tgeneralize"Never""Always"Validatethe otherperson'sconcernsUse activelistening -don't justwait torespondRecognizeand manageyouremotionsUse "I"StatementsRestatewhat youhaveheardBewilling toforgiveRemainrelaxed andfocused intensesituationsAgree toDisagreeLack ofunderstandingcan result indistance,arguments, andeven break upsFREESPACEFocuson thepresentAskquestionsrather thanmakeaccusationsChoosecompassionConflict isnormal andeven healthypart ofrelationshipsDon't attackbelow the belt -attacking areasof personalsensitivityKnow whento walk away andtake a time-outEmotionalawareness -key tounderstandingyourself andothersBe specificabout whatis botheringyou - Stay inthe presentUnhealthyresponsesvs. healthyresponsesBe awareandrespectful ofdifferences

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
I
4
O
5
G
6
I
7
G
8
N
9
O
10
O
11
G
12
I
13
I
14
N
15
B
16
B
17
O
18
B
19
N
20
G
21
O
22
B
23
N
24
I
  1. G-Explore options and solutions together
  2. B-Improve your verbal and nonverbal communication
  3. I-Focus on the problem not the person
  4. O-Don't generalize "Never" "Always"
  5. G-Validate the other person's concerns
  6. I-Use active listening - don't just wait to respond
  7. G-Recognize and manage your emotions
  8. N-Use "I" Statements
  9. O-Restate what you have heard
  10. O-Be willing to forgive
  11. G-Remain relaxed and focused in tense situations
  12. I-Agree to Disagree
  13. I-Lack of understanding can result in distance, arguments, and even break ups
  14. N-FREE SPACE
  15. B-Focus on the present
  16. B-Ask questions rather than make accusations
  17. O-Choose compassion
  18. B-Conflict is normal and even healthy part of relationships
  19. N-Don't attack below the belt - attacking areas of personal sensitivity
  20. G-Know when to walk a way and take a time-out
  21. O-Emotional awareness - key to understanding yourself and others
  22. B-Be specific about what is bothering you - Stay in the present
  23. N-Unhealthy responses vs. healthy responses
  24. I-Be aware and respectful of differences