Restatewhat youhaveheardFocuson thepresentAgree toDisagreeDon't attackbelow the belt -attacking areasof personalsensitivityImprove yourverbal andnonverbalcommunicationLack ofunderstandingcan result indistance,arguments, andeven break upsUse activelistening -don't justwait torespondValidatethe otherperson'sconcernsAskquestionsrather thanmakeaccusationsChoosecompassionKnow whento walk away andtake a time-outBe specificabout whatis botheringyou - Stay inthe presentFocus onthe problemnot thepersonUnhealthyresponsesvs. healthyresponsesConflict isnormal andeven healthypart ofrelationshipsUse "I"StatementsExploreoptions andsolutionstogetherBewilling toforgiveEmotionalawareness -key tounderstandingyourself andothersFREESPACERecognizeand manageyouremotionsBe awareandrespectful ofdifferencesRemainrelaxed andfocused intensesituationsDon'tgeneralize"Never""Always"Restatewhat youhaveheardFocuson thepresentAgree toDisagreeDon't attackbelow the belt -attacking areasof personalsensitivityImprove yourverbal andnonverbalcommunicationLack ofunderstandingcan result indistance,arguments, andeven break upsUse activelistening -don't justwait torespondValidatethe otherperson'sconcernsAskquestionsrather thanmakeaccusationsChoosecompassionKnow whento walk away andtake a time-outBe specificabout whatis botheringyou - Stay inthe presentFocus onthe problemnot thepersonUnhealthyresponsesvs. healthyresponsesConflict isnormal andeven healthypart ofrelationshipsUse "I"StatementsExploreoptions andsolutionstogetherBewilling toforgiveEmotionalawareness -key tounderstandingyourself andothersFREESPACERecognizeand manageyouremotionsBe awareandrespectful ofdifferencesRemainrelaxed andfocused intensesituationsDon'tgeneralize"Never""Always"

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
I
4
N
5
B
6
I
7
I
8
G
9
B
10
O
11
G
12
B
13
I
14
N
15
B
16
N
17
G
18
O
19
O
20
N
21
G
22
I
23
G
24
O
  1. O-Restate what you have heard
  2. B-Focus on the present
  3. I-Agree to Disagree
  4. N-Don't attack below the belt - attacking areas of personal sensitivity
  5. B-Improve your verbal and nonverbal communication
  6. I-Lack of understanding can result in distance, arguments, and even break ups
  7. I-Use active listening - don't just wait to respond
  8. G-Validate the other person's concerns
  9. B-Ask questions rather than make accusations
  10. O-Choose compassion
  11. G-Know when to walk a way and take a time-out
  12. B-Be specific about what is bothering you - Stay in the present
  13. I-Focus on the problem not the person
  14. N-Unhealthy responses vs. healthy responses
  15. B-Conflict is normal and even healthy part of relationships
  16. N-Use "I" Statements
  17. G-Explore options and solutions together
  18. O-Be willing to forgive
  19. O-Emotional awareness - key to understanding yourself and others
  20. N-FREE SPACE
  21. G-Recognize and manage your emotions
  22. I-Be aware and respectful of differences
  23. G-Remain relaxed and focused in tense situations
  24. O-Don't generalize "Never" "Always"