Recognizeand manageyouremotionsUse "I"StatementsImprove yourverbal andnonverbalcommunicationBewilling toforgiveFocuson thepresentFocus onthe problemnot thepersonExploreoptions andsolutionstogetherChoosecompassionFREESPACEAskquestionsrather thanmakeaccusationsLack ofunderstandingcan result indistance,arguments, andeven break upsDon'tgeneralize"Never""Always"Unhealthyresponsesvs. healthyresponsesDon't attackbelow the belt -attacking areasof personalsensitivityAgree toDisagreeEmotionalawareness -key tounderstandingyourself andothersUse activelistening -don't justwait torespondRemainrelaxed andfocused intensesituationsKnow whento walk away andtake a time-outBe awareandrespectful ofdifferencesValidatethe otherperson'sconcernsRestatewhat youhaveheardConflict isnormal andeven healthypart ofrelationshipsBe specificabout whatis botheringyou - Stay inthe presentRecognizeand manageyouremotionsUse "I"StatementsImprove yourverbal andnonverbalcommunicationBewilling toforgiveFocuson thepresentFocus onthe problemnot thepersonExploreoptions andsolutionstogetherChoosecompassionFREESPACEAskquestionsrather thanmakeaccusationsLack ofunderstandingcan result indistance,arguments, andeven break upsDon'tgeneralize"Never""Always"Unhealthyresponsesvs. healthyresponsesDon't attackbelow the belt -attacking areasof personalsensitivityAgree toDisagreeEmotionalawareness -key tounderstandingyourself andothersUse activelistening -don't justwait torespondRemainrelaxed andfocused intensesituationsKnow whento walk away andtake a time-outBe awareandrespectful ofdifferencesValidatethe otherperson'sconcernsRestatewhat youhaveheardConflict isnormal andeven healthypart ofrelationshipsBe specificabout whatis botheringyou - Stay inthe present

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
B
4
O
5
B
6
I
7
G
8
O
9
N
10
B
11
I
12
O
13
N
14
N
15
I
16
O
17
I
18
G
19
G
20
I
21
G
22
O
23
B
24
B
  1. G-Recognize and manage your emotions
  2. N-Use "I" Statements
  3. B-Improve your verbal and nonverbal communication
  4. O-Be willing to forgive
  5. B-Focus on the present
  6. I-Focus on the problem not the person
  7. G-Explore options and solutions together
  8. O-Choose compassion
  9. N-FREE SPACE
  10. B-Ask questions rather than make accusations
  11. I-Lack of understanding can result in distance, arguments, and even break ups
  12. O-Don't generalize "Never" "Always"
  13. N-Unhealthy responses vs. healthy responses
  14. N-Don't attack below the belt - attacking areas of personal sensitivity
  15. I-Agree to Disagree
  16. O-Emotional awareness - key to understanding yourself and others
  17. I-Use active listening - don't just wait to respond
  18. G-Remain relaxed and focused in tense situations
  19. G-Know when to walk a way and take a time-out
  20. I-Be aware and respectful of differences
  21. G-Validate the other person's concerns
  22. O-Restate what you have heard
  23. B-Conflict is normal and even healthy part of relationships
  24. B-Be specific about what is bothering you - Stay in the present