Doesn't join a call The call goes over time Can't get logged into an app "Is somebody recording this?" No questions asked Drew gets a a shadower Lexie STATs an app not trained on Starts call prior to 10:05 "Why wasn't this already automated?" Doesn't respond to Teams message Someone calls them NextCorp on a call Offshore leads a training call Asks for additional training calls Asks for something we already sent Not onboarded yet FTE has no idea what's going on A new NC person joins the training Lily's computer doesn't work Teams ping can be heard on call Says the word "automate" Asks for additional shadowing Refuses to screen share Receives an escalation for a NC completed RITM Someone OTHER THAN Keisha or Zach asks a question Doesn't join a call The call goes over time Can't get logged into an app "Is somebody recording this?" No questions asked Drew gets a a shadower Lexie STATs an app not trained on Starts call prior to 10:05 "Why wasn't this already automated?" Doesn't respond to Teams message Someone calls them NextCorp on a call Offshore leads a training call Asks for additional training calls Asks for something we already sent Not onboarded yet FTE has no idea what's going on A new NC person joins the training Lily's computer doesn't work Teams ping can be heard on call Says the word "automate" Asks for additional shadowing Refuses to screen share Receives an escalation for a NC completed RITM Someone OTHER THAN Keisha or Zach asks a question
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Doesn't join a call
The call goes over time
Can't get logged into an app
"Is somebody recording this?"
No questions asked
Drew gets a a shadower
Lexie STATs an app not trained on
Starts call prior to 10:05
"Why wasn't this already automated?"
Doesn't respond to Teams message
Someone calls them NextCorp on a call
Offshore leads a training call
Asks for additional training calls
Asks for something we already sent
Not onboarded yet
FTE has no idea what's going on
A new NC person joins the training
Lily's computer doesn't work
Teams ping can be heard on call
Says the word "automate"
Asks for additional shadowing
Refuses to screen share
Receives an escalation for a NC completed RITM
Someone OTHER THAN Keisha or Zach asks a question