Doesn't join a call Drew gets a a shadower The call goes over time Asks for something we already sent Lily's computer doesn't work Lexie STATs an app not trained on Refuses to screen share No questions asked Asks for additional shadowing Someone OTHER THAN Keisha or Zach asks a question Can't get logged into an app Says the word "automate" Someone calls them NextCorp on a call Teams ping can be heard on call A new NC person joins the training Doesn't respond to Teams message Starts call prior to 10:05 Not onboarded yet Receives an escalation for a NC completed RITM FTE has no idea what's going on "Is somebody recording this?" "Why wasn't this already automated?" Offshore leads a training call Asks for additional training calls Doesn't join a call Drew gets a a shadower The call goes over time Asks for something we already sent Lily's computer doesn't work Lexie STATs an app not trained on Refuses to screen share No questions asked Asks for additional shadowing Someone OTHER THAN Keisha or Zach asks a question Can't get logged into an app Says the word "automate" Someone calls them NextCorp on a call Teams ping can be heard on call A new NC person joins the training Doesn't respond to Teams message Starts call prior to 10:05 Not onboarded yet Receives an escalation for a NC completed RITM FTE has no idea what's going on "Is somebody recording this?" "Why wasn't this already automated?" Offshore leads a training call Asks for additional training calls
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Doesn't
join a
call
Drew
gets a a
shadower
The call
goes
over time
Asks for
something
we already
sent
Lily's
computer
doesn't
work
Lexie
STATs an
app not
trained on
Refuses
to screen
share
No
questions
asked
Asks for
additional
shadowing
Someone
OTHER
THAN Keisha
or Zach asks
a question
Can't get
logged
into an
app
Says the
word
"automate"
Someone
calls them
NextCorp
on a call
Teams
ping can
be heard
on call
A new NC
person
joins the
training
Doesn't
respond
to Teams
message
Starts
call prior
to 10:05
Not
onboarded
yet
Receives an
escalation
for a NC
completed
RITM
FTE has
no idea
what's
going on
"Is
somebody
recording
this?"
"Why wasn't
this already
automated?"
Offshore
leads a
training
call
Asks for
additional
training
calls