Used interpreter MRN starting with 2 Free! Helped co- worker Schedule in Radiology Called Roch Nurse only appt Background noise during call Triage gave 3 day ep Nurse answers secure chat Computer issues Transfer from Central Appt Office Schedule in 2027 Transcribe orders Outbound call Patient talks about Owatonna fair No PCP on file Patient requesting referral Schedule multiple pts in 1 call Transfer to OBG Pt upset due to availability Sat on queue for over 45 min No insurance on file Scheduled same day slot with provider Check provider schedule Patient needing to be seen for pain Transfer to ROI, patient experience, or billing. Called Colonoscopy scheduling line Patient needing to be seen for URI Nursing home calling Pharmacy calling Schedule sports PX Transfer to PT Schedule in ZUZU Patient calling to verify appt Gave patient directions or address to clinic Used interpreter MRN starting with 2 Free! Helped co- worker Schedule in Radiology Called Roch Nurse only appt Background noise during call Triage gave 3 day ep Nurse answers secure chat Computer issues Transfer from Central Appt Office Schedule in 2027 Transcribe orders Outbound call Patient talks about Owatonna fair No PCP on file Patient requesting referral Schedule multiple pts in 1 call Transfer to OBG Pt upset due to availability Sat on queue for over 45 min No insurance on file Scheduled same day slot with provider Check provider schedule Patient needing to be seen for pain Transfer to ROI, patient experience, or billing. Called Colonoscopy scheduling line Patient needing to be seen for URI Nursing home calling Pharmacy calling Schedule sports PX Transfer to PT Schedule in ZUZU Patient calling to verify appt Gave patient directions or address to clinic
(Print)
Used interpreter
MRN starting with 2
Free!
Helped co-worker
Schedule in Radiology
Called Roch
Nurse only appt
Background noise during call
Triage gave 3 day ep
Nurse answers secure chat
Computer issues
Transfer from Central Appt Office
Schedule in 2027
Transcribe orders
Outbound call
Patient talks about Owatonna fair
No PCP on file
Patient requesting referral
Schedule multiple pts in 1 call
Transfer to OBG
Pt upset due to availability
Sat on queue for over 45 min
No insurance on file
Scheduled same day slot with provider
Check provider schedule
Patient needing to be seen for pain
Transfer to ROI, patient experience, or billing.
Called Colonoscopy scheduling line
Patient needing to be seen for URI
Nursing home calling
Pharmacy calling
Schedule sports PX
Transfer to PT
Schedule in ZUZU
Patient calling to verify appt
Gave patient directions or address to clinic
