Did notuse WrapUp on acallFinishedNew LossCall Under10 minutesTotal WrapUp % Under1% for theWeekSet UpRentalEfficienntlySet UpTowEfficientlyEfficientlyHandledExistingLoss CallControlledtheConversationTookNotesWhileTalkingUsedKeyboardShortcutsNoSilenceDuringCallAsked forYes/NoAnswersUsedActiveListeningAverage TalkTime Under11 minutesfor the WeekGroupedUpQuestionsUsedTemplatesCorrectlyUsedRequiredScriptingDid notuse WrapUp on acallFinishedNew LossCall Under10 minutesTotal WrapUp % Under1% for theWeekSet UpRentalEfficienntlySet UpTowEfficientlyEfficientlyHandledExistingLoss CallControlledtheConversationTookNotesWhileTalkingUsedKeyboardShortcutsNoSilenceDuringCallAsked forYes/NoAnswersUsedActiveListeningAverage TalkTime Under11 minutesfor the WeekGroupedUpQuestionsUsedTemplatesCorrectlyUsedRequiredScripting

Efficiency! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did not use Wrap Up on a call
  2. Finished New Loss Call Under 10 minutes
  3. Total Wrap Up % Under 1% for the Week
  4. Set Up Rental Efficienntly
  5. Set Up Tow Efficiently
  6. Efficiently Handled Existing Loss Call
  7. Controlled the Conversation
  8. Took Notes While Talking
  9. Used Keyboard Shortcuts
  10. No Silence During Call
  11. Asked for Yes/No Answers
  12. Used Active Listening
  13. Average Talk Time Under 11 minutes for the Week
  14. Grouped Up Questions
  15. Used Templates Correctly
  16. Used Required Scripting