"I wouldlike toupdate myaddress.""I need totalk to amanager!""Can youresendthequote?"VolumeshortageRequestto speakto RPHPatient'slast namestarts withletter "Y"Receivingpraisefrompatients90-daysupplyrequestPricequoteover $500Carrierdelivered tothe wrongaddressPatient'sfirst nameis Karen"Where ismymedicationor package?""How longis thisgoing totake?"Out ofstockmedicationMissingsyringepackCareCredit"Can youcharge thecredit cardon file?"Patient'sphone #endingwith an "8""I want topick uptoday!""My doctorcalled in theprescriptiontoday."Patient'sbirthdayin August"Themedicationvial iswarm!"Cancel orHoldprescription"I'mgoing outof town!""I wouldlike toupdate myaddress.""I need totalk to amanager!""Can youresendthequote?"VolumeshortageRequestto speakto RPHPatient'slast namestarts withletter "Y"Receivingpraisefrompatients90-daysupplyrequestPricequoteover $500Carrierdelivered tothe wrongaddressPatient'sfirst nameis Karen"Where ismymedicationor package?""How longis thisgoing totake?"Out ofstockmedicationMissingsyringepackCareCredit"Can youcharge thecredit cardon file?"Patient'sphone #endingwith an "8""I want topick uptoday!""My doctorcalled in theprescriptiontoday."Patient'sbirthdayin August"Themedicationvial iswarm!"Cancel orHoldprescription"I'mgoing outof town!"

Central Wellness CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I would like to update my address."
  2. "I need to talk to a manager!"
  3. "Can you resend the quote?"
  4. Volume shortage
  5. Request to speak to RPH
  6. Patient's last name starts with letter "Y"
  7. Receiving praise from patients
  8. 90-day supply request
  9. Price quote over $500
  10. Carrier delivered to the wrong address
  11. Patient's first name is Karen
  12. "Where is my medication or package?"
  13. "How long is this going to take?"
  14. Out of stock medication
  15. Missing syringe pack
  16. Care Credit
  17. "Can you charge the credit card on file?"
  18. Patient's phone # ending with an "8"
  19. "I want to pick up today!"
  20. "My doctor called in the prescription today."
  21. Patient's birthday in August
  22. "The medication vial is warm!"
  23. Cancel or Hold prescription
  24. "I'm going out of town!"