"Themedicationvial iswarm!"Carrierdelivered tothe wrongaddress90-daysupplyrequestPatient'slast namestarts withletter "Y"MissingsyringepackCareCredit"Can youresendthequote?""I need totalk to amanager!"Requestto speakto RPHVolumeshortage"My doctorcalled in theprescriptiontoday."Out ofstockmedication"I'mgoing outof town!"Patient'sphone #endingwith an "8""Can youcharge thecredit cardon file?""Where ismymedicationor package?""How longis thisgoing totake?"ReceivingpraisefrompatientsCancel orHoldprescription"I want topick uptoday!""I wouldlike toupdate myaddress."Pricequoteover $500Patient'sfirst nameis KarenPatient'sbirthdayin August"Themedicationvial iswarm!"Carrierdelivered tothe wrongaddress90-daysupplyrequestPatient'slast namestarts withletter "Y"MissingsyringepackCareCredit"Can youresendthequote?""I need totalk to amanager!"Requestto speakto RPHVolumeshortage"My doctorcalled in theprescriptiontoday."Out ofstockmedication"I'mgoing outof town!"Patient'sphone #endingwith an "8""Can youcharge thecredit cardon file?""Where ismymedicationor package?""How longis thisgoing totake?"ReceivingpraisefrompatientsCancel orHoldprescription"I want topick uptoday!""I wouldlike toupdate myaddress."Pricequoteover $500Patient'sfirst nameis KarenPatient'sbirthdayin August

Central Wellness CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "The medication vial is warm!"
  2. Carrier delivered to the wrong address
  3. 90-day supply request
  4. Patient's last name starts with letter "Y"
  5. Missing syringe pack
  6. Care Credit
  7. "Can you resend the quote?"
  8. "I need to talk to a manager!"
  9. Request to speak to RPH
  10. Volume shortage
  11. "My doctor called in the prescription today."
  12. Out of stock medication
  13. "I'm going out of town!"
  14. Patient's phone # ending with an "8"
  15. "Can you charge the credit card on file?"
  16. "Where is my medication or package?"
  17. "How long is this going to take?"
  18. Receiving praise from patients
  19. Cancel or Hold prescription
  20. "I want to pick up today!"
  21. "I would like to update my address."
  22. Price quote over $500
  23. Patient's first name is Karen
  24. Patient's birthday in August