Carrierdelivered tothe wrongaddressVolumeshortage"I wouldlike toupdate myaddress.""I'mgoing outof town!"Missingsyringepack"Can youresendthequote?""Can youcharge thecredit cardon file?"Patient'sphone #endingwith an "8"Out ofstockmedicationCareCredit90-daysupplyrequest"Where ismymedicationor package?"Requestto speakto RPH"Themedicationvial iswarm!""My doctorcalled in theprescriptiontoday."Pricequoteover $500"I need totalk to amanager!"Patient'sfirst nameis Karen"How longis thisgoing totake?"Patient'slast namestarts withletter "Y"Cancel orHoldprescription"I want topick uptoday!"Patient'sbirthdayin AugustReceivingpraisefrompatientsCarrierdelivered tothe wrongaddressVolumeshortage"I wouldlike toupdate myaddress.""I'mgoing outof town!"Missingsyringepack"Can youresendthequote?""Can youcharge thecredit cardon file?"Patient'sphone #endingwith an "8"Out ofstockmedicationCareCredit90-daysupplyrequest"Where ismymedicationor package?"Requestto speakto RPH"Themedicationvial iswarm!""My doctorcalled in theprescriptiontoday."Pricequoteover $500"I need totalk to amanager!"Patient'sfirst nameis Karen"How longis thisgoing totake?"Patient'slast namestarts withletter "Y"Cancel orHoldprescription"I want topick uptoday!"Patient'sbirthdayin AugustReceivingpraisefrompatients

Central Wellness CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Carrier delivered to the wrong address
  2. Volume shortage
  3. "I would like to update my address."
  4. "I'm going out of town!"
  5. Missing syringe pack
  6. "Can you resend the quote?"
  7. "Can you charge the credit card on file?"
  8. Patient's phone # ending with an "8"
  9. Out of stock medication
  10. Care Credit
  11. 90-day supply request
  12. "Where is my medication or package?"
  13. Request to speak to RPH
  14. "The medication vial is warm!"
  15. "My doctor called in the prescription today."
  16. Price quote over $500
  17. "I need to talk to a manager!"
  18. Patient's first name is Karen
  19. "How long is this going to take?"
  20. Patient's last name starts with letter "Y"
  21. Cancel or Hold prescription
  22. "I want to pick up today!"
  23. Patient's birthday in August
  24. Receiving praise from patients