Salesasking forexceptionUpdatedcustomer'saddressCold callfromsalesDocusignApprovedCIFReceivedW9ActivatedcontractRetriggeredCIFDDsays“urgent”Messagefrom salesforhelp/updateCustomerrefundMessagefrom OM forhelp/updateAddbillingemailDonniereachesoutRemovedbillingemailMessagefrom DD forhelp/updateDD asksto unlockagreementrecordSales loopsin a manager(theirs oryours)CreatenewBill-toUpdatedcustomer'snameECC IDmismatchAngela E.reachesoutColdcallfrom DDOM opt-inanniversarySalessays"urgent"ZAVErrorSalesthreatentoescalateSalesasking forexceptionUpdatedcustomer'saddressCold callfromsalesDocusignApprovedCIFReceivedW9ActivatedcontractRetriggeredCIFDDsays“urgent”Messagefrom salesforhelp/updateCustomerrefundMessagefrom OM forhelp/updateAddbillingemailDonniereachesoutRemovedbillingemailMessagefrom DD forhelp/updateDD asksto unlockagreementrecordSales loopsin a manager(theirs oryours)CreatenewBill-toUpdatedcustomer'snameECC IDmismatchAngela E.reachesoutColdcallfrom DDOM opt-inanniversarySalessays"urgent"ZAVErrorSalesthreatentoescalate

RG & CMG - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sales asking for exception
  2. Updated customer's address
  3. Cold call from sales
  4. Docusign
  5. Approved CIF
  6. Received W9
  7. Activated contract
  8. Retriggered CIF
  9. DD says “urgent”
  10. Message from sales for help/update
  11. Customer refund
  12. Message from OM for help/update
  13. Add billing email
  14. Donnie reaches out
  15. Removed billing email
  16. Message from DD for help/update
  17. DD asks to unlock agreement record
  18. Sales loops in a manager (theirs or yours)
  19. Create new Bill-to
  20. Updated customer's name
  21. ECC ID mismatch
  22. Angela E. reaches out
  23. Cold call from DD
  24. OM opt-in anniversary
  25. Sales says "urgent"
  26. ZAV Error
  27. Sales threaten to escalate