DDsays“urgent”ZAVErrorRetriggeredCIFColdcallfrom DDECC IDmismatchUpdatedcustomer'saddressRemovedbillingemailSales loopsin a manager(theirs oryours)CustomerrefundCold callfromsalesActivatedcontractReceivedW9SalesthreatentoescalateMessagefrom DD forhelp/updateUpdatedcustomer'snameMessagefrom salesforhelp/updateCreatenewBill-toSalesasking forexceptionDocusignDonniereachesoutApprovedCIFMessagefrom OM forhelp/updateDD asksto unlockagreementrecordSalessays"urgent"OM opt-inanniversaryAngela E.reachesoutAddbillingemailDDsays“urgent”ZAVErrorRetriggeredCIFColdcallfrom DDECC IDmismatchUpdatedcustomer'saddressRemovedbillingemailSales loopsin a manager(theirs oryours)CustomerrefundCold callfromsalesActivatedcontractReceivedW9SalesthreatentoescalateMessagefrom DD forhelp/updateUpdatedcustomer'snameMessagefrom salesforhelp/updateCreatenewBill-toSalesasking forexceptionDocusignDonniereachesoutApprovedCIFMessagefrom OM forhelp/updateDD asksto unlockagreementrecordSalessays"urgent"OM opt-inanniversaryAngela E.reachesoutAddbillingemail

RG & CMG - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. DD says “urgent”
  2. ZAV Error
  3. Retriggered CIF
  4. Cold call from DD
  5. ECC ID mismatch
  6. Updated customer's address
  7. Removed billing email
  8. Sales loops in a manager (theirs or yours)
  9. Customer refund
  10. Cold call from sales
  11. Activated contract
  12. Received W9
  13. Sales threaten to escalate
  14. Message from DD for help/update
  15. Updated customer's name
  16. Message from sales for help/update
  17. Create new Bill-to
  18. Sales asking for exception
  19. Docusign
  20. Donnie reaches out
  21. Approved CIF
  22. Message from OM for help/update
  23. DD asks to unlock agreement record
  24. Sales says "urgent"
  25. OM opt-in anniversary
  26. Angela E. reaches out
  27. Add billing email