Messagefrom DD forhelp/updateCustomerrefundDD asksto unlockagreementrecordMessagefrom OM forhelp/updateAngela E.reachesoutSalesasking forexceptionRemovedbillingemailReceivedW9ZAVErrorDDsays“urgent”ECC IDmismatchApprovedCIFActivatedcontractDonniereachesoutColdcallfrom DDRetriggeredCIFCreatenewBill-toDocusignSalessays"urgent"SalesthreatentoescalateMessagefrom salesforhelp/updateUpdatedcustomer'saddressAddbillingemailCold callfromsalesUpdatedcustomer'snameSales loopsin a manager(theirs oryours)OM opt-inanniversaryProcessedhandchangeMessagefrom DD forhelp/updateCustomerrefundDD asksto unlockagreementrecordMessagefrom OM forhelp/updateAngela E.reachesoutSalesasking forexceptionRemovedbillingemailReceivedW9ZAVErrorDDsays“urgent”ECC IDmismatchApprovedCIFActivatedcontractDonniereachesoutColdcallfrom DDRetriggeredCIFCreatenewBill-toDocusignSalessays"urgent"SalesthreatentoescalateMessagefrom salesforhelp/updateUpdatedcustomer'saddressAddbillingemailCold callfromsalesUpdatedcustomer'snameSales loopsin a manager(theirs oryours)OM opt-inanniversaryProcessedhandchange

RG & CMG - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Message from DD for help/update
  2. Customer refund
  3. DD asks to unlock agreement record
  4. Message from OM for help/update
  5. Angela E. reaches out
  6. Sales asking for exception
  7. Removed billing email
  8. Received W9
  9. ZAV Error
  10. DD says “urgent”
  11. ECC ID mismatch
  12. Approved CIF
  13. Activated contract
  14. Donnie reaches out
  15. Cold call from DD
  16. Retriggered CIF
  17. Create new Bill-to
  18. Docusign
  19. Sales says "urgent"
  20. Sales threaten to escalate
  21. Message from sales for help/update
  22. Updated customer's address
  23. Add billing email
  24. Cold call from sales
  25. Updated customer's name
  26. Sales loops in a manager (theirs or yours)
  27. OM opt-in anniversary
  28. Processed hand change