Messagefrom DD forhelp/updateCold callfromsalesRemovedbillingemailZAVErrorSalessays"urgent"ECC IDmismatchMessagefrom OM forhelp/updateSalesthreatentoescalateUpdatedcustomer'saddressApprovedCIFCreatenewBill-toMessagefrom salesforhelp/updateDonniereachesoutRetriggeredCIFActivatedcontractColdcallfrom DDSalesasking forexceptionAngela E.reachesoutSales loopsin a manager(theirs oryours)Updatedcustomer'snameDD asksto unlockagreementrecordCustomerrefundAddbillingemailOM opt-inanniversaryReceivedW9ProcessedhandchangeDocusignDDsays“urgent”Messagefrom DD forhelp/updateCold callfromsalesRemovedbillingemailZAVErrorSalessays"urgent"ECC IDmismatchMessagefrom OM forhelp/updateSalesthreatentoescalateUpdatedcustomer'saddressApprovedCIFCreatenewBill-toMessagefrom salesforhelp/updateDonniereachesoutRetriggeredCIFActivatedcontractColdcallfrom DDSalesasking forexceptionAngela E.reachesoutSales loopsin a manager(theirs oryours)Updatedcustomer'snameDD asksto unlockagreementrecordCustomerrefundAddbillingemailOM opt-inanniversaryReceivedW9ProcessedhandchangeDocusignDDsays“urgent”

RG & CMG - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Message from DD for help/update
  2. Cold call from sales
  3. Removed billing email
  4. ZAV Error
  5. Sales says "urgent"
  6. ECC ID mismatch
  7. Message from OM for help/update
  8. Sales threaten to escalate
  9. Updated customer's address
  10. Approved CIF
  11. Create new Bill-to
  12. Message from sales for help/update
  13. Donnie reaches out
  14. Retriggered CIF
  15. Activated contract
  16. Cold call from DD
  17. Sales asking for exception
  18. Angela E. reaches out
  19. Sales loops in a manager (theirs or yours)
  20. Updated customer's name
  21. DD asks to unlock agreement record
  22. Customer refund
  23. Add billing email
  24. OM opt-in anniversary
  25. Received W9
  26. Processed hand change
  27. Docusign
  28. DD says “urgent”