ThankedCustomer &ConfirmedAppointmentMentionedValue ofDealershipSetDate &TimeAsked forAppointmentConfirmedvehicle ofinterestOfferedTestDriveHadenergyConfirmedBestContactMethodCreatedSense ofUrgencyGave twoappointmentchoicesCollectedEmailAddressConfirmedCustomerNameAskedCurrentVehicleAskedhow they'lluse thevehicleBuiltRapportAvoidednegotiatingpriceKept thecall under10minutesUsedcustomer'sname 3+timesEnded withenthusiasmOvercameanObjectionAskedVehicleNeedsAvoidedquotingprice firstAsked anopen-endedquestionStayed incontrol ofthe callThankedCustomer &ConfirmedAppointmentMentionedValue ofDealershipSetDate &TimeAsked forAppointmentConfirmedvehicle ofinterestOfferedTestDriveHadenergyConfirmedBestContactMethodCreatedSense ofUrgencyGave twoappointmentchoicesCollectedEmailAddressConfirmedCustomerNameAskedCurrentVehicleAskedhow they'lluse thevehicleBuiltRapportAvoidednegotiatingpriceKept thecall under10minutesUsedcustomer'sname 3+timesEnded withenthusiasmOvercameanObjectionAskedVehicleNeedsAvoidedquotingprice firstAsked anopen-endedquestionStayed incontrol ofthe call

PHONE UP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thanked Customer & Confirmed Appointment
  2. Mentioned Value of Dealership
  3. Set Date & Time
  4. Asked for Appointment
  5. Confirmed vehicle of interest
  6. Offered Test Drive
  7. Had energy
  8. Confirmed Best Contact Method
  9. Created Sense of Urgency
  10. Gave two appointment choices
  11. Collected Email Address
  12. Confirmed Customer Name
  13. Asked Current Vehicle
  14. Asked how they'll use the vehicle
  15. Built Rapport
  16. Avoided negotiating price
  17. Kept the call under 10 minutes
  18. Used customer's name 3+ times
  19. Ended with enthusiasm
  20. Overcame an Objection
  21. Asked Vehicle Needs
  22. Avoided quoting price first
  23. Asked an open-ended question
  24. Stayed in control of the call