Asked forAppointmentStayed incontrol ofthe callThankedCustomer &ConfirmedAppointmentConfirmedvehicle ofinterestAvoidedquotingprice firstOvercameanObjectionEnded withenthusiasmCreatedSense ofUrgencyOfferedTestDriveGave twoappointmentchoicesUsedcustomer'sname 3+timesCollectedEmailAddressHadenergyConfirmedCustomerNameSetDate &TimeMentionedValue ofDealershipAvoidednegotiatingpriceAskedCurrentVehicleKept thecall under10minutesAskedhow they'lluse thevehicleAskedVehicleNeedsAsked anopen-endedquestionBuiltRapportConfirmedBestContactMethodAsked forAppointmentStayed incontrol ofthe callThankedCustomer &ConfirmedAppointmentConfirmedvehicle ofinterestAvoidedquotingprice firstOvercameanObjectionEnded withenthusiasmCreatedSense ofUrgencyOfferedTestDriveGave twoappointmentchoicesUsedcustomer'sname 3+timesCollectedEmailAddressHadenergyConfirmedCustomerNameSetDate &TimeMentionedValue ofDealershipAvoidednegotiatingpriceAskedCurrentVehicleKept thecall under10minutesAskedhow they'lluse thevehicleAskedVehicleNeedsAsked anopen-endedquestionBuiltRapportConfirmedBestContactMethod

PHONE UP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked for Appointment
  2. Stayed in control of the call
  3. Thanked Customer & Confirmed Appointment
  4. Confirmed vehicle of interest
  5. Avoided quoting price first
  6. Overcame an Objection
  7. Ended with enthusiasm
  8. Created Sense of Urgency
  9. Offered Test Drive
  10. Gave two appointment choices
  11. Used customer's name 3+ times
  12. Collected Email Address
  13. Had energy
  14. Confirmed Customer Name
  15. Set Date & Time
  16. Mentioned Value of Dealership
  17. Avoided negotiating price
  18. Asked Current Vehicle
  19. Kept the call under 10 minutes
  20. Asked how they'll use the vehicle
  21. Asked Vehicle Needs
  22. Asked an open-ended question
  23. Built Rapport
  24. Confirmed Best Contact Method