I had acall thatmade mefeel proud.I explained aculturalmisunderstandingduring a call.I interpreted acall with apatient whomixed Englishand Spanishconstantly.I had to askfor spellingof amedicationname.I had tointerpret apatient’semotional storyunrelated to themedical issue.I’ve saveda difficultcall.I interpreted acall where thepatient suddenlyswitched toanother familymember.I had to clarifya provider’sinstructionsabout billingor copay.I interpreteda call with apatientspeaking inwhispers.I used mybreak totake anap.I interpreted acall where thepatient usedhand gesturesinstead of words(video call).I receivedpositivefeedbackfrom aproviderI had tointerpret a callwhere thepatient shareda surprisingpersonal story.I’ve hadinternetissuesduring a call.I had tomanage a callwithoverlappingfamily memberstalking.I had tomanage a callwith loudbackgroundnoise (TV,music, traffic)I interpreted acall with apatient whokept changingtopicsI had to clarify aprovider’sinstructions aboutmedical equipmentuse (oxygen tank,glucose monitor).I had tointerpret apatient’s jokethat didn’ttranslate well.I interpreted acall with apatient whoused medicaltermsincorrectly.I had tointerpret a raremedicalspecialty (e.g.,dermatology,oncology).I’ve helpeda teammatewith aquestion.I interpreted acall where thepatient askedpersonalquestions tome.I explained aprovider’sinstructionsabout physicaltherapyexercises.I had acall thatmade mefeel proud.I explained aculturalmisunderstandingduring a call.I interpreted acall with apatient whomixed Englishand Spanishconstantly.I had to askfor spellingof amedicationname.I had tointerpret apatient’semotional storyunrelated to themedical issue.I’ve saveda difficultcall.I interpreted acall where thepatient suddenlyswitched toanother familymember.I had to clarifya provider’sinstructionsabout billingor copay.I interpreteda call with apatientspeaking inwhispers.I used mybreak totake anap.I interpreted acall where thepatient usedhand gesturesinstead of words(video call).I receivedpositivefeedbackfrom aproviderI had tointerpret a callwhere thepatient shareda surprisingpersonal story.I’ve hadinternetissuesduring a call.I had tomanage a callwithoverlappingfamily memberstalking.I had tomanage a callwith loudbackgroundnoise (TV,music, traffic)I interpreted acall with apatient whokept changingtopicsI had to clarify aprovider’sinstructions aboutmedical equipmentuse (oxygen tank,glucose monitor).I had tointerpret apatient’s jokethat didn’ttranslate well.I interpreted acall with apatient whoused medicaltermsincorrectly.I had tointerpret a raremedicalspecialty (e.g.,dermatology,oncology).I’ve helpeda teammatewith aquestion.I interpreted acall where thepatient askedpersonalquestions tome.I explained aprovider’sinstructionsabout physicaltherapyexercises.

🎉 Team AM13 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I had a call that made me feel proud.
  2. I explained a cultural misunderstanding during a call.
  3. I interpreted a call with a patient who mixed English and Spanish constantly.
  4. I had to ask for spelling of a medication name.
  5. I had to interpret a patient’s emotional story unrelated to the medical issue.
  6. I’ve saved a difficult call.
  7. I interpreted a call where the patient suddenly switched to another family member.
  8. I had to clarify a provider’s instructions about billing or copay.
  9. I interpreted a call with a patient speaking in whispers.
  10. I used my break to take a nap.
  11. I interpreted a call where the patient used hand gestures instead of words (video call).
  12. I received positive feedback from a provider
  13. I had to interpret a call where the patient shared a surprising personal story.
  14. I’ve had internet issues during a call.
  15. I had to manage a call with overlapping family members talking.
  16. I had to manage a call with loud background noise (TV, music, traffic)
  17. I interpreted a call with a patient who kept changing topics
  18. I had to clarify a provider’s instructions about medical equipment use (oxygen tank, glucose monitor).
  19. I had to interpret a patient’s joke that didn’t translate well.
  20. I interpreted a call with a patient who used medical terms incorrectly.
  21. I had to interpret a rare medical specialty (e.g., dermatology, oncology).
  22. I’ve helped a teammate with a question.
  23. I interpreted a call where the patient asked personal questions to me.
  24. I explained a provider’s instructions about physical therapy exercises.