I had to askfor spellingof amedicationname.I had to clarify aprovider’sinstructions aboutmedical equipmentuse (oxygen tank,glucose monitor).I had tointerpret apatient’s jokethat didn’ttranslate well.I interpreted acall with apatient whoused medicaltermsincorrectly.I had to clarifya provider’sinstructionsabout billingor copay.I had tointerpret a callwhere thepatient shareda surprisingpersonal story.I’ve saveda difficultcall.I had tointerpret a raremedicalspecialty (e.g.,dermatology,oncology).I used mybreak totake anap.I’ve helpeda teammatewith aquestion.I had acall thatmade mefeel proud.I interpreted acall with apatient whokept changingtopicsI had tomanage a callwith loudbackgroundnoise (TV,music, traffic)I interpreted acall with apatient whomixed Englishand Spanishconstantly.I interpreteda call with apatientspeaking inwhispers.I interpreted acall where thepatient askedpersonalquestions tome.I had tomanage a callwithoverlappingfamily memberstalking.I explained aprovider’sinstructionsabout physicaltherapyexercises.I’ve hadinternetissuesduring a call.I receivedpositivefeedbackfrom aproviderI explained aculturalmisunderstandingduring a call.I interpreted acall where thepatient suddenlyswitched toanother familymember.I interpreted acall where thepatient usedhand gesturesinstead of words(video call).I had tointerpret apatient’semotional storyunrelated to themedical issue.I had to askfor spellingof amedicationname.I had to clarify aprovider’sinstructions aboutmedical equipmentuse (oxygen tank,glucose monitor).I had tointerpret apatient’s jokethat didn’ttranslate well.I interpreted acall with apatient whoused medicaltermsincorrectly.I had to clarifya provider’sinstructionsabout billingor copay.I had tointerpret a callwhere thepatient shareda surprisingpersonal story.I’ve saveda difficultcall.I had tointerpret a raremedicalspecialty (e.g.,dermatology,oncology).I used mybreak totake anap.I’ve helpeda teammatewith aquestion.I had acall thatmade mefeel proud.I interpreted acall with apatient whokept changingtopicsI had tomanage a callwith loudbackgroundnoise (TV,music, traffic)I interpreted acall with apatient whomixed Englishand Spanishconstantly.I interpreteda call with apatientspeaking inwhispers.I interpreted acall where thepatient askedpersonalquestions tome.I had tomanage a callwithoverlappingfamily memberstalking.I explained aprovider’sinstructionsabout physicaltherapyexercises.I’ve hadinternetissuesduring a call.I receivedpositivefeedbackfrom aproviderI explained aculturalmisunderstandingduring a call.I interpreted acall where thepatient suddenlyswitched toanother familymember.I interpreted acall where thepatient usedhand gesturesinstead of words(video call).I had tointerpret apatient’semotional storyunrelated to themedical issue.

🎉 Team AM13 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I had to ask for spelling of a medication name.
  3. I had to clarify a provider’s instructions about medical equipment use (oxygen tank, glucose monitor).
  5. I had to interpret a patient’s joke that didn’t translate well.
  6. I interpreted a call with a patient who used medical terms incorrectly.
  7. I had to clarify a provider’s instructions about billing or copay.
  8. I had to interpret a call where the patient shared a surprising personal story.
  9. I’ve saved a difficult call.
  10. I had to interpret a rare medical specialty (e.g., dermatology, oncology).
  11. I used my break to take a nap.
  12. I’ve helped a teammate with a question.
  13. I had a call that made me feel proud.
  14. I interpreted a call with a patient who kept changing topics
  15. I had to manage a call with loud background noise (TV, music, traffic)
  16. I interpreted a call with a patient who mixed English and Spanish constantly.
  17. I interpreted a call with a patient speaking in whispers.
  18. I interpreted a call where the patient asked personal questions to me.
  19. I had to manage a call with overlapping family members talking.
  20. I explained a provider’s instructions about physical therapy exercises.
  21. I’ve had internet issues during a call.
  22. I received positive feedback from a provider
  23. I explained a cultural misunderstanding during a call.
  25. I interpreted a call where the patient suddenly switched to another family member.
  26. I interpreted a call where the patient used hand gestures instead of words (video call).
  27. I had to interpret a patient’s emotional story unrelated to the medical issue.