I interpreted acall with apatient whokept changingtopicsI had tointerpret apatient’semotional storyunrelated to themedical issue.I had to askfor spellingof amedicationname.I used mybreak totake anap.I’ve helpeda teammatewith aquestion.I receivedpositivefeedbackfrom aproviderI had to clarifya provider’sinstructionsabout billingor copay.I had tointerpret a callwhere thepatient shareda surprisingpersonal story.I had tomanage a callwithoverlappingfamily memberstalking.I had to clarify aprovider’sinstructions aboutmedical equipmentuse (oxygen tank,glucose monitor).I had tointerpret apatient’s jokethat didn’ttranslate well.I interpreted acall with apatient whomixed Englishand Spanishconstantly.I’ve saveda difficultcall.I had acall thatmade mefeel proud.I interpreted acall where thepatient usedhand gesturesinstead of words(video call).I had tomanage a callwith loudbackgroundnoise (TV,music, traffic)I interpreted acall where thepatient suddenlyswitched toanother familymember.I interpreteda call with apatientspeaking inwhispers.I’ve hadinternetissuesduring a call.I explained aprovider’sinstructionsabout physicaltherapyexercises.I interpreted acall with apatient whoused medicaltermsincorrectly.I interpreted acall where thepatient askedpersonalquestions tome.I had tointerpret a raremedicalspecialty (e.g.,dermatology,oncology).I explained aculturalmisunderstandingduring a call.I interpreted acall with apatient whokept changingtopicsI had tointerpret apatient’semotional storyunrelated to themedical issue.I had to askfor spellingof amedicationname.I used mybreak totake anap.I’ve helpeda teammatewith aquestion.I receivedpositivefeedbackfrom aproviderI had to clarifya provider’sinstructionsabout billingor copay.I had tointerpret a callwhere thepatient shareda surprisingpersonal story.I had tomanage a callwithoverlappingfamily memberstalking.I had to clarify aprovider’sinstructions aboutmedical equipmentuse (oxygen tank,glucose monitor).I had tointerpret apatient’s jokethat didn’ttranslate well.I interpreted acall with apatient whomixed Englishand Spanishconstantly.I’ve saveda difficultcall.I had acall thatmade mefeel proud.I interpreted acall where thepatient usedhand gesturesinstead of words(video call).I had tomanage a callwith loudbackgroundnoise (TV,music, traffic)I interpreted acall where thepatient suddenlyswitched toanother familymember.I interpreteda call with apatientspeaking inwhispers.I’ve hadinternetissuesduring a call.I explained aprovider’sinstructionsabout physicaltherapyexercises.I interpreted acall with apatient whoused medicaltermsincorrectly.I interpreted acall where thepatient askedpersonalquestions tome.I had tointerpret a raremedicalspecialty (e.g.,dermatology,oncology).I explained aculturalmisunderstandingduring a call.

🎉 Team AM13 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I interpreted a call with a patient who kept changing topics
  2. I had to interpret a patient’s emotional story unrelated to the medical issue.
  3. I had to ask for spelling of a medication name.
  4. I used my break to take a nap.
  5. I’ve helped a teammate with a question.
  6. I received positive feedback from a provider
  7. I had to clarify a provider’s instructions about billing or copay.
  8. I had to interpret a call where the patient shared a surprising personal story.
  9. I had to manage a call with overlapping family members talking.
  10. I had to clarify a provider’s instructions about medical equipment use (oxygen tank, glucose monitor).
  11. I had to interpret a patient’s joke that didn’t translate well.
  12. I interpreted a call with a patient who mixed English and Spanish constantly.
  13. I’ve saved a difficult call.
  14. I had a call that made me feel proud.
  15. I interpreted a call where the patient used hand gestures instead of words (video call).
  16. I had to manage a call with loud background noise (TV, music, traffic)
  18. I interpreted a call where the patient suddenly switched to another family member.
  19. I interpreted a call with a patient speaking in whispers.
  20. I’ve had internet issues during a call.
  22. I explained a provider’s instructions about physical therapy exercises.
  23. I interpreted a call with a patient who used medical terms incorrectly.
  24. I interpreted a call where the patient asked personal questions to me.
  25. I had to interpret a rare medical specialty (e.g., dermatology, oncology).
  26. I explained a cultural misunderstanding during a call.