(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I-
B-I interpreted a call where the patient asked personal questions to me.
N-I interpreted a call where the patient used hand gestures instead of words (video call).
G-I used my break to take a nap.
N-
B-I’ve had internet issues during a call.
O-I had to manage a call with loud background noise (TV, music, traffic)
O-I interpreted a call with a patient speaking in whispers.
N-I had to ask for spelling of a medication name.
B-I interpreted a call with a patient who used medical terms incorrectly.
I-I had to clarify a provider’s instructions about medical equipment use (oxygen tank, glucose monitor).
I-I explained a cultural misunderstanding during a call.
N-I’ve helped a teammate with a question.
B-
G-I explained a provider’s instructions about physical therapy exercises.
G-I had to interpret a patient’s emotional story unrelated to the medical issue.
I-I’ve saved a difficult call.
I-I had to interpret a rare medical specialty (e.g., dermatology, oncology).
G-I had to interpret a patient’s joke that didn’t translate well.
B-I interpreted a call with a patient who mixed English and Spanish constantly.
B-I had a call that made me feel proud.
O-I had to manage a call with overlapping family members talking.
O-I interpreted a call where the patient suddenly switched to another family member.
O-I received positive feedback from a provider
I-I interpreted a call with a patient who kept changing topics
G-I had to clarify a provider’s instructions about billing or copay.
N-I had to interpret a call where the patient shared a surprising personal story.