Helpedcustomeradd and signonto LibraryAppHelped acustomeraccessonlineresourcesTurnedfrustratedcustomerinto a happyone"I just wanta good bookto read"requestI returnedthat agesagoHelpedset up anew PINWants abook fromlike 1956Reunited acustomerwith a long-lost favouritebookSignedup a newmemberWants abook thathas like 124holds on itWherecan Iprint?Matched acustomerwith theirnext greatreadAssisted withtechtroubleshootingWhy are peopleallowed toborrow newmagazines? Iwant to read itin the libraryWhy do youonly haveone copy ofthenewspaper?Assistedwithprint/scan/copyMade acustomer'sday withexceptionalserviceWhere doI returnbooks?Recommendeda book that waslater returnedwith positivefeedbackFound theexact book acustomercouldn'tremember thetitle ofHelped acustomerdownloadan ebookHelped acustomerreservean itemExplainedlibrary servicesa customerdidn't knowaboutI put anebook onhold but it'snot on thereserve shelfHelped acustomerdiscover anew authoror genreHelpedcustomeradd and signonto LibraryAppHelped acustomeraccessonlineresourcesTurnedfrustratedcustomerinto a happyone"I just wanta good bookto read"requestI returnedthat agesagoHelpedset up anew PINWants abook fromlike 1956Reunited acustomerwith a long-lost favouritebookSignedup a newmemberWants abook thathas like 124holds on itWherecan Iprint?Matched acustomerwith theirnext greatreadAssisted withtechtroubleshootingWhy are peopleallowed toborrow newmagazines? Iwant to read itin the libraryWhy do youonly haveone copy ofthenewspaper?Assistedwithprint/scan/copyMade acustomer'sday withexceptionalserviceWhere doI returnbooks?Recommendeda book that waslater returnedwith positivefeedbackFound theexact book acustomercouldn'tremember thetitle ofHelped acustomerdownloadan ebookHelped acustomerreservean itemExplainedlibrary servicesa customerdidn't knowaboutI put anebook onhold but it'snot on thereserve shelfHelped acustomerdiscover anew authoror genre

Library Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped customer add and sign onto Library App
  2. Helped a customer access online resources
  3. Turned frustrated customer into a happy one
  4. "I just want a good book to read" request
  5. I returned that ages ago
  6. Helped set up a new PIN
  7. Wants a book from like 1956
  8. Reunited a customer with a long-lost favourite book
  9. Signed up a new member
  10. Wants a book that has like 124 holds on it
  11. Where can I print?
  12. Matched a customer with their next great read
  13. Assisted with tech troubleshooting
  14. Why are people allowed to borrow new magazines? I want to read it in the library
  15. Why do you only have one copy of the newspaper?
  16. Assisted with print/scan/ copy
  17. Made a customer's day with exceptional service
  18. Where do I return books?
  19. Recommended a book that was later returned with positive feedback
  20. Found the exact book a customer couldn't remember the title of
  21. Helped a customer download an ebook
  22. Helped a customer reserve an item
  23. Explained library services a customer didn't know about
  24. I put an ebook on hold but it's not on the reserve shelf
  25. Helped a customer discover a new author or genre