"I just wanta good bookto read"requestTurnedfrustratedcustomerinto a happyoneWhy do youonly haveone copy ofthenewspaper?Helped acustomeraccessonlineresourcesReunited acustomerwith a long-lost favouritebookHelped acustomerdownloadan ebookWants abook fromlike 1956Where doI returnbooks?Assistedwithprint/scan/copyI put anebook onhold but it'snot on thereserve shelfAssisted withtechtroubleshootingRecommendeda book that waslater returnedwith positivefeedbackSignedup a newmemberFound theexact book acustomercouldn'tremember thetitle ofWhy are peopleallowed toborrow newmagazines? Iwant to read itin the libraryI returnedthat agesagoHelped acustomerreservean itemHelped acustomerdiscover anew authoror genreMade acustomer'sday withexceptionalserviceHelpedcustomeradd and signonto LibraryAppMatched acustomerwith theirnext greatreadExplainedlibrary servicesa customerdidn't knowaboutWherecan Iprint?Helpedset up anew PINWants abook thathas like 124holds on it"I just wanta good bookto read"requestTurnedfrustratedcustomerinto a happyoneWhy do youonly haveone copy ofthenewspaper?Helped acustomeraccessonlineresourcesReunited acustomerwith a long-lost favouritebookHelped acustomerdownloadan ebookWants abook fromlike 1956Where doI returnbooks?Assistedwithprint/scan/copyI put anebook onhold but it'snot on thereserve shelfAssisted withtechtroubleshootingRecommendeda book that waslater returnedwith positivefeedbackSignedup a newmemberFound theexact book acustomercouldn'tremember thetitle ofWhy are peopleallowed toborrow newmagazines? Iwant to read itin the libraryI returnedthat agesagoHelped acustomerreservean itemHelped acustomerdiscover anew authoror genreMade acustomer'sday withexceptionalserviceHelpedcustomeradd and signonto LibraryAppMatched acustomerwith theirnext greatreadExplainedlibrary servicesa customerdidn't knowaboutWherecan Iprint?Helpedset up anew PINWants abook thathas like 124holds on it

Library Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I just want a good book to read" request
  2. Turned frustrated customer into a happy one
  3. Why do you only have one copy of the newspaper?
  4. Helped a customer access online resources
  5. Reunited a customer with a long-lost favourite book
  6. Helped a customer download an ebook
  7. Wants a book from like 1956
  8. Where do I return books?
  9. Assisted with print/scan/ copy
  10. I put an ebook on hold but it's not on the reserve shelf
  11. Assisted with tech troubleshooting
  12. Recommended a book that was later returned with positive feedback
  13. Signed up a new member
  14. Found the exact book a customer couldn't remember the title of
  15. Why are people allowed to borrow new magazines? I want to read it in the library
  16. I returned that ages ago
  17. Helped a customer reserve an item
  18. Helped a customer discover a new author or genre
  19. Made a customer's day with exceptional service
  20. Helped customer add and sign onto Library App
  21. Matched a customer with their next great read
  22. Explained library services a customer didn't know about
  23. Where can I print?
  24. Helped set up a new PIN
  25. Wants a book that has like 124 holds on it