Helped acustomerreservean itemWhy do youonly haveone copy ofthenewspaper?Turnedfrustratedcustomerinto a happyoneReunited acustomerwith a long-lost favouritebookHelped acustomeraccessonlineresourcesHelped acustomerdiscover anew authoror genreMatched acustomerwith theirnext greatreadI put anebook onhold but it'snot on thereserve shelfSignedup a newmemberRecommendeda book that waslater returnedwith positivefeedbackWherecan Iprint?I returnedthat agesagoExplainedlibrary servicesa customerdidn't knowaboutFound theexact book acustomercouldn'tremember thetitle ofHelpedcustomeradd and signonto LibraryAppAssistedwithprint/scan/copyWhere doI returnbooks?Wants abook thathas like 124holds on itMade acustomer'sday withexceptionalserviceHelpedset up anew PINWhy are peopleallowed toborrow newmagazines? Iwant to read itin the library"I just wanta good bookto read"requestWants abook fromlike 1956Helped acustomerdownloadan ebookAssisted withtechtroubleshootingHelped acustomerreservean itemWhy do youonly haveone copy ofthenewspaper?Turnedfrustratedcustomerinto a happyoneReunited acustomerwith a long-lost favouritebookHelped acustomeraccessonlineresourcesHelped acustomerdiscover anew authoror genreMatched acustomerwith theirnext greatreadI put anebook onhold but it'snot on thereserve shelfSignedup a newmemberRecommendeda book that waslater returnedwith positivefeedbackWherecan Iprint?I returnedthat agesagoExplainedlibrary servicesa customerdidn't knowaboutFound theexact book acustomercouldn'tremember thetitle ofHelpedcustomeradd and signonto LibraryAppAssistedwithprint/scan/copyWhere doI returnbooks?Wants abook thathas like 124holds on itMade acustomer'sday withexceptionalserviceHelpedset up anew PINWhy are peopleallowed toborrow newmagazines? Iwant to read itin the library"I just wanta good bookto read"requestWants abook fromlike 1956Helped acustomerdownloadan ebookAssisted withtechtroubleshooting

Library Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a customer reserve an item
  2. Why do you only have one copy of the newspaper?
  3. Turned frustrated customer into a happy one
  4. Reunited a customer with a long-lost favourite book
  5. Helped a customer access online resources
  6. Helped a customer discover a new author or genre
  7. Matched a customer with their next great read
  8. I put an ebook on hold but it's not on the reserve shelf
  9. Signed up a new member
  10. Recommended a book that was later returned with positive feedback
  11. Where can I print?
  12. I returned that ages ago
  13. Explained library services a customer didn't know about
  14. Found the exact book a customer couldn't remember the title of
  15. Helped customer add and sign onto Library App
  16. Assisted with print/scan/ copy
  17. Where do I return books?
  18. Wants a book that has like 124 holds on it
  19. Made a customer's day with exceptional service
  20. Helped set up a new PIN
  21. Why are people allowed to borrow new magazines? I want to read it in the library
  22. "I just want a good book to read" request
  23. Wants a book from like 1956
  24. Helped a customer download an ebook
  25. Assisted with tech troubleshooting