Assisted withtechtroubleshootingReunited acustomerwith a long-lost favouritebookRecommendeda book that waslater returnedwith positivefeedbackHelped acustomerdownloadan eBookHelped acustomeraccessonlineresourcesMatched acustomerwith theirnext greatreadAssistedwithprint/scan/copyHelpedcustomeradd and signinto LibraryAppFound theexact book acustomercouldn'tremember thetitle ofHelped acustomerreservean itemTurnedfrustratedcustomer tohappy oneSignedup a newmemberExplainedlibrary servicesa customerdidn't knowaboutHelped acustomerdiscover anew authoror genreHelpedset up anew PINMade acustomer'sday withexceptionalserviceAssisted withtechtroubleshootingReunited acustomerwith a long-lost favouritebookRecommendeda book that waslater returnedwith positivefeedbackHelped acustomerdownloadan eBookHelped acustomeraccessonlineresourcesMatched acustomerwith theirnext greatreadAssistedwithprint/scan/copyHelpedcustomeradd and signinto LibraryAppFound theexact book acustomercouldn'tremember thetitle ofHelped acustomerreservean itemTurnedfrustratedcustomer tohappy oneSignedup a newmemberExplainedlibrary servicesa customerdidn't knowaboutHelped acustomerdiscover anew authoror genreHelpedset up anew PINMade acustomer'sday withexceptionalservice

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted with tech troubleshooting
  2. Reunited a customer with a long-lost favourite book
  3. Recommended a book that was later returned with positive feedback
  4. Helped a customer download an eBook
  5. Helped a customer access online resources
  6. Matched a customer with their next great read
  7. Assisted with print/scan/ copy
  8. Helped customer add and sign into Library App
  9. Found the exact book a customer couldn't remember the title of
  10. Helped a customer reserve an item
  11. Turned frustrated customer to happy one
  12. Signed up a new member
  13. Explained library services a customer didn't know about
  14. Helped a customer discover a new author or genre
  15. Helped set up a new PIN
  16. Made a customer's day with exceptional service