Turnedfrustratedcustomer tohappy oneMade acustomer'sday withexceptionalserviceAssistedwithprint/scan/copyExplainedlibrary servicesa customerdidn't knowaboutHelped acustomeraccessonlineresourcesHelped acustomerdownloadan eBookFound theexact book acustomercouldn'tremember thetitle ofRecommendeda book that waslater returnedwith positivefeedbackReunited acustomerwith a long-lost favouritebookHelpedcustomeradd and signinto LibraryAppSignedup a newmemberHelped acustomerreservean itemMatched acustomerwith theirnext greatreadAssisted withtechtroubleshootingHelpedset up anew PINHelped acustomerdiscover anew authoror genreTurnedfrustratedcustomer tohappy oneMade acustomer'sday withexceptionalserviceAssistedwithprint/scan/copyExplainedlibrary servicesa customerdidn't knowaboutHelped acustomeraccessonlineresourcesHelped acustomerdownloadan eBookFound theexact book acustomercouldn'tremember thetitle ofRecommendeda book that waslater returnedwith positivefeedbackReunited acustomerwith a long-lost favouritebookHelpedcustomeradd and signinto LibraryAppSignedup a newmemberHelped acustomerreservean itemMatched acustomerwith theirnext greatreadAssisted withtechtroubleshootingHelpedset up anew PINHelped acustomerdiscover anew authoror genre

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turned frustrated customer to happy one
  2. Made a customer's day with exceptional service
  3. Assisted with print/scan/ copy
  4. Explained library services a customer didn't know about
  5. Helped a customer access online resources
  6. Helped a customer download an eBook
  7. Found the exact book a customer couldn't remember the title of
  8. Recommended a book that was later returned with positive feedback
  9. Reunited a customer with a long-lost favourite book
  10. Helped customer add and sign into Library App
  11. Signed up a new member
  12. Helped a customer reserve an item
  13. Matched a customer with their next great read
  14. Assisted with tech troubleshooting
  15. Helped set up a new PIN
  16. Helped a customer discover a new author or genre