(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Reported a phishing email
Customer complimented you
Used an AI Tool to solve a problem
Ticket was re-opened because of a thank you email
Gave a high 5 recognition
Posted a hit meme/gif in your team channel
Had to login to Okta more than once in a day
Updated or wrote a knowledge article
Submitted a Jira ticket
Password reset request
Woke up before your alarm
Helped a teammate learn something new
Had to change your Okta password
AI Tool gave a complete wrong answer
Sent a teams message before you finished typing it
Talked about the weather in a meeting
100% CSAT
Closed more than 5 tickets in a day
Shared your screen or had remote access with a customer
