providerthanksadminwentoutsidefor somefresh airyou learnsomethingnewREPEATCALLERADDERALL"have youmessagedyourprovider?"clientcomplimentsthe teamsomeoneasks whatday it istransferredto billinglast minutecancellationverifiedclient'sbillingaddressclient wantsthe only timethat isn'tavailableclientforgets theirprovidersnameyouadvocatefor a client"I've beenmeaningto callyou"youleaveon timeclientvoicemailbut didn'tsay anythingteamsolves aproblemtogethermedicationrefillrequestROIfilled outwrongclientthanksyouupdateemail"itsprobablynothing""can I justpay whenI getthere"techissueyou calmdown astressfulsituationclientvoicemail"call meback"heldspace forsomeonestrugglingdogbarking"quickquestion..""checkyourspamfolder"meetingendsearlysomeoneforgot whatthey wereabout to saysomeoneat thewindowupdatephonenumberclientcryinggot acard onfileadded totheissues logcancelprovidersdayteamcelebratesa birthday"I need totalk to yoursupervisor""ive beentrying toreachyou"teamcelebratesa workanniversarywrongemailyou helpsomeone getconnected tocaretransferredto intakeclientcalls rightbacksomeonesays "iappreciateyou"no firestoday!reset clientspasswordand sendinvite linkadded CCBypass tagfor amedicaidclientclientstates "noone toldme that"DOORBELL"you neveranswerthe phone"clientscreamingfoundnote withno initials"can i just domypaperworkwhen i getthere"client hasAI assistantto screencallsclientforgetspasswordno onecallsoutfoundduplicateaccount"I'mactuallycalling formy ....."clienttells youa jokeyou solvea problemforsomeoneproviderthanksadminwentoutsidefor somefresh airyou learnsomethingnewREPEATCALLERADDERALL"have youmessagedyourprovider?"clientcomplimentsthe teamsomeoneasks whatday it istransferredto billinglast minutecancellationverifiedclient'sbillingaddressclient wantsthe only timethat isn'tavailableclientforgets theirprovidersnameyouadvocatefor a client"I've beenmeaningto callyou"youleaveon timeclientvoicemailbut didn'tsay anythingteamsolves aproblemtogethermedicationrefillrequestROIfilled outwrongclientthanksyouupdateemail"itsprobablynothing""can I justpay whenI getthere"techissueyou calmdown astressfulsituationclientvoicemail"call meback"heldspace forsomeonestrugglingdogbarking"quickquestion..""checkyourspamfolder"meetingendsearlysomeoneforgot whatthey wereabout to saysomeoneat thewindowupdatephonenumberclientcryinggot acard onfileadded totheissues logcancelprovidersdayteamcelebratesa birthday"I need totalk to yoursupervisor""ive beentrying toreachyou"teamcelebratesa workanniversarywrongemailyou helpsomeone getconnected tocaretransferredto intakeclientcalls rightbacksomeonesays "iappreciateyou"no firestoday!reset clientspasswordand sendinvite linkadded CCBypass tagfor amedicaidclientclientstates "noone toldme that"DOORBELL"you neveranswerthe phone"clientscreamingfoundnote withno initials"can i just domypaperworkwhen i getthere"client hasAI assistantto screencallsclientforgetspasswordno onecallsoutfoundduplicateaccount"I'mactuallycalling formy ....."clienttells youa jokeyou solvea problemforsomeone

Admin Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
  1. provider thanks admin
  2. went outside for some fresh air
  3. you learn something new
  4. REPEAT CALLER
  5. ADDERALL
  6. "have you messaged your provider?"
  7. client compliments the team
  8. someone asks what day it is
  9. transferred to billing
  10. last minute cancellation
  11. verified client's billing address
  12. client wants the only time that isn't available
  13. client forgets their providers name
  14. you advocate for a client
  15. "I've been meaning to call you"
  16. you leave on time
  17. client voicemail but didn't say anything
  18. team solves a problem together
  19. medication refill request
  20. ROI filled out wrong
  21. client thanks you
  22. update email
  23. "its probably nothing"
  24. "can I just pay when I get there"
  25. tech issue
  26. you calm down a stressful situation
  27. client voicemail "call me back"
  28. held space for someone struggling
  29. dog barking
  30. "quick question.."
  31. "check your spam folder"
  32. meeting ends early
  33. someone forgot what they were about to say
  34. someone at the window
  35. update phone number
  36. client crying
  37. got a card on file
  38. added to the issues log
  39. cancel providers day
  40. team celebrates a birthday
  41. "I need to talk to your supervisor"
  42. "ive been trying to reach you"
  43. team celebrates a work anniversary
  44. wrong email
  45. you help someone get connected to care
  46. transferred to intake
  47. client calls right back
  48. someone says "i appreciate you"
  49. no fires today!
  50. reset clients password and send invite link
  51. added CC Bypass tag for a medicaid client
  52. client states "no one told me that"
  53. DOORBELL
  54. "you never answer the phone"
  55. client screaming
  56. found note with no initials
  57. "can i just do my paperwork when i get there"
  58. client has AI assistant to screen calls
  59. client forgets password
  60. no one calls out
  61. found duplicate account
  62. "I'm actually calling for my ....."
  63. client tells you a joke
  64. you solve a problem for someone