Free!Free!Free!MostEmailSign-ups(week)No MissedCalls(wholemonth)MostRenewalOpt-Ins(month)Most CallsHandled(month)No LateArrivals(oneweek)MostRenewalOpt-Ins(week)Most CallsHandled(week)HighestAdherence(week)NoMissedCalls(week)ACW2 mins orless(week)Free!LowestATT(week)90%< QAscore(month)100% QAscore(month)LowestACW(week)HighestQA(month)Adherence95% orhigher(month)Adherence95% orhigher(week)No LateArrivals(oneweek)HighestAdherence(month)LowestATT(month)Free!Free!Free!MostEmailSign-ups(week)No MissedCalls(wholemonth)MostRenewalOpt-Ins(month)Most CallsHandled(month)No LateArrivals(oneweek)MostRenewalOpt-Ins(week)Most CallsHandled(week)HighestAdherence(week)NoMissedCalls(week)ACW2 mins orless(week)Free!LowestATT(week)90%< QAscore(month)100% QAscore(month)LowestACW(week)HighestQA(month)Adherence95% orhigher(month)Adherence95% orhigher(week)No LateArrivals(oneweek)HighestAdherence(month)LowestATT(month)

SSU Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Free!
  3. Free!
  4. Most Email Sign-ups (week)
  5. No Missed Calls (whole month)
  6. Most Renewal Opt-Ins (month)
  7. Most Calls Handled (month)
  8. No Late Arrivals (one week)
  9. Most Renewal Opt-Ins (week)
  10. Most Calls Handled (week)
  11. Highest Adherence (week)
  12. No Missed Calls (week)
  13. ACW 2 mins or less (week)
  14. Free!
  15. Lowest ATT (week)
  16. 90%< QA score (month)
  17. 100% QA score (month)
  18. Lowest ACW (week)
  19. Highest QA (month)
  20. Adherence 95% or higher (month)
  21. Adherence 95% or higher (week)
  22. No Late Arrivals (one week)
  23. Highest Adherence (month)
  24. Lowest ATT (month)