No MissedCalls(wholemonth)MostRenewalOpt-Ins(month)HighestAdherence(week)ACW2 mins orless(week)Free!HighestAdherence(month)Free!No LateArrivals(oneweek)90%< QAscore(month)Adherence95% orhigher(month)No LateArrivals(oneweek)Most CallsHandled(month)MostEmailSign-ups(week)HighestQA(month)100% QAscore(month)Most CallsHandled(week)LowestATT(week)MostRenewalOpt-Ins(week)Free!LowestATT(month)NoMissedCalls(week)LowestACW(week)Free!Adherence95% orhigher(week)No MissedCalls(wholemonth)MostRenewalOpt-Ins(month)HighestAdherence(week)ACW2 mins orless(week)Free!HighestAdherence(month)Free!No LateArrivals(oneweek)90%< QAscore(month)Adherence95% orhigher(month)No LateArrivals(oneweek)Most CallsHandled(month)MostEmailSign-ups(week)HighestQA(month)100% QAscore(month)Most CallsHandled(week)LowestATT(week)MostRenewalOpt-Ins(week)Free!LowestATT(month)NoMissedCalls(week)LowestACW(week)Free!Adherence95% orhigher(week)

SSU Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Missed Calls (whole month)
  2. Most Renewal Opt-Ins (month)
  3. Highest Adherence (week)
  4. ACW 2 mins or less (week)
  5. Free!
  6. Highest Adherence (month)
  7. Free!
  8. No Late Arrivals (one week)
  9. 90%< QA score (month)
  10. Adherence 95% or higher (month)
  11. No Late Arrivals (one week)
  12. Most Calls Handled (month)
  13. Most Email Sign-ups (week)
  14. Highest QA (month)
  15. 100% QA score (month)
  16. Most Calls Handled (week)
  17. Lowest ATT (week)
  18. Most Renewal Opt-Ins (week)
  19. Free!
  20. Lowest ATT (month)
  21. No Missed Calls (week)
  22. Lowest ACW (week)
  23. Free!
  24. Adherence 95% or higher (week)