MostRenewalOpt-Ins(month)HighestQA(month)NoMissedCalls(week)HighestAdherence(week)Free!100% QAscore(month)No MissedCalls(wholemonth)Adherence95% orhigher(month)Free!HighestAdherence(month)90%< QAscore(month)Most CallsHandled(week)LowestACW(week)No LateArrivals(oneweek)Free!MostEmailSign-ups(week)Free!MostRenewalOpt-Ins(week)Most CallsHandled(month)ACW2 mins orless(week)LowestATT(week)No LateArrivals(oneweek)Adherence95% orhigher(week)LowestATT(month)MostRenewalOpt-Ins(month)HighestQA(month)NoMissedCalls(week)HighestAdherence(week)Free!100% QAscore(month)No MissedCalls(wholemonth)Adherence95% orhigher(month)Free!HighestAdherence(month)90%< QAscore(month)Most CallsHandled(week)LowestACW(week)No LateArrivals(oneweek)Free!MostEmailSign-ups(week)Free!MostRenewalOpt-Ins(week)Most CallsHandled(month)ACW2 mins orless(week)LowestATT(week)No LateArrivals(oneweek)Adherence95% orhigher(week)LowestATT(month)

SSU Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Most Renewal Opt-Ins (month)
  2. Highest QA (month)
  3. No Missed Calls (week)
  4. Highest Adherence (week)
  5. Free!
  6. 100% QA score (month)
  7. No Missed Calls (whole month)
  8. Adherence 95% or higher (month)
  9. Free!
  10. Highest Adherence (month)
  11. 90%< QA score (month)
  12. Most Calls Handled (week)
  13. Lowest ACW (week)
  14. No Late Arrivals (one week)
  15. Free!
  16. Most Email Sign-ups (week)
  17. Free!
  18. Most Renewal Opt-Ins (week)
  19. Most Calls Handled (month)
  20. ACW 2 mins or less (week)
  21. Lowest ATT (week)
  22. No Late Arrivals (one week)
  23. Adherence 95% or higher (week)
  24. Lowest ATT (month)