Most CallsHandled(week)LowestATT(week)HighestAdherence(week)No LateArrivals(month)NoMissedCalls(week)HighestAdherence(month)Free!MostRenewalOpt-ins(month)90%<QAscore100%QAscoreLowestATT(month)Most Opt-InRenewals(week)Free!Adherence95% orHigher(week)Free!MostEmailSign-Ups(week)LowestACW(week)Free!ACW 2Mins orLess(week)HighestQA(month)Most callsHandled(month)Adherence95% orHigher(month)Not LateArrivals(week)NoMissedCalls(month)Most CallsHandled(week)LowestATT(week)HighestAdherence(week)No LateArrivals(month)NoMissedCalls(week)HighestAdherence(month)Free!MostRenewalOpt-ins(month)90%<QAscore100%QAscoreLowestATT(month)Most Opt-InRenewals(week)Free!Adherence95% orHigher(week)Free!MostEmailSign-Ups(week)LowestACW(week)Free!ACW 2Mins orLess(week)HighestQA(month)Most callsHandled(month)Adherence95% orHigher(month)Not LateArrivals(week)NoMissedCalls(month)

SSU Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Most Calls Handled (week)
  2. Lowest ATT (week)
  3. Highest Adherence (week)
  4. No Late Arrivals (month)
  5. No Missed Calls (week)
  6. Highest Adherence (month)
  7. Free!
  8. Most Renewal Opt-ins (month)
  9. 90%< QA score
  10. 100% QA score
  11. Lowest ATT (month)
  12. Most Opt-In Renewals (week)
  13. Free!
  14. Adherence 95% or Higher (week)
  15. Free!
  16. Most Email Sign-Ups (week)
  17. Lowest ACW (week)
  18. Free!
  19. ACW 2 Mins or Less (week)
  20. Highest QA (month)
  21. Most calls Handled (month)
  22. Adherence 95% or Higher (month)
  23. Not Late Arrivals (week)
  24. No Missed Calls (month)