Use the word Wonderful "I hear your concern" “I’m happy to take a look” RN2 Conversation Say WOW on a call Use the word Great Customer's name starts with a D Mistransfer! Customer brings up a pet Customer asks for our email Customer's name starts with a J “I’m here to help.” Amazon call (Initiation or Resolution) Use the phrase "I understand" Customer Thanks YOU! Use the word Outstanding “I’ll check that for you right away.” Use the word Appreciate “Thank you for your patience.” Refer back to the merchant Making Great Moments Pop up Customer uses the word Scam Customer is in Texas Customer says they aren't tech savvy Use the word Wonderful "I hear your concern" “I’m happy to take a look” RN2 Conversation Say WOW on a call Use the word Great Customer's name starts with a D Mistransfer! Customer brings up a pet Customer asks for our email Customer's name starts with a J “I’m here to help.” Amazon call (Initiation or Resolution) Use the phrase "I understand" Customer Thanks YOU! Use the word Outstanding “I’ll check that for you right away.” Use the word Appreciate “Thank you for your patience.” Refer back to the merchant Making Great Moments Pop up Customer uses the word Scam Customer is in Texas Customer says they aren't tech savvy
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Use the word Wonderful
"I hear your concern"
“I’m happy to take a look”
RN2 Conversation
Say WOW on a call
Use the word Great
Customer's name starts with a D
Mistransfer!
Customer brings up a pet
Customer asks for our email
Customer's name starts with a J
“I’m here to help.”
Amazon call (Initiation or Resolution)
Use the phrase "I understand"
Customer Thanks YOU!
Use the word Outstanding
“I’ll check that for you right away.”
Use the word Appreciate
“Thank you for your patience.”
Refer back to the merchant
Making Great Moments Pop up
Customer uses the word Scam
Customer is in Texas
Customer says they aren't tech savvy