Role play Push through the “no” Have customer use QR code Explain the mobile app Reminding the customer about the benefits (claiming they have the card) 2nd card of the day Signing a customer up less then $10 10x10 on the sales floor Signing a customer up less then $20 Earn red pin Joe approval Letting the customer know about the OSAT Circuit training Explain the benefits 5th card of the day Second card processed Helping another associate get the “yes” Giving the customer more then 3 benefits 1st card of the day Training in real time TJX on the sales floor Show pocket guide from apron Selling a card on the floor TJX announcement Role play Push through the “no” Have customer use QR code Explain the mobile app Reminding the customer about the benefits (claiming they have the card) 2nd card of the day Signing a customer up less then $10 10x10 on the sales floor Signing a customer up less then $20 Earn red pin Joe approval Letting the customer know about the OSAT Circuit training Explain the benefits 5th card of the day Second card processed Helping another associate get the “yes” Giving the customer more then 3 benefits 1st card of the day Training in real time TJX on the sales floor Show pocket guide from apron Selling a card on the floor TJX announcement
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Role play
O-Push through the “no”
G-Have customer use QR code
B-Explain the mobile app
I-Reminding the customer about the benefits (claiming they have the card)
O-2nd card of the day
I-Signing a customer up less then $10
G-10x10 on the sales floor
N-Signing a customer up less then $20
G-Earn red pin
I-Joe approval
G-Letting the customer know about the OSAT
O-Circuit training
O-Explain the benefits
B-5th card of the day
O-Second card processed
N-Helping another associate get the “yes”
B-Giving the customer more then 3 benefits
B-1st card of the day
N-Training in real time
G-TJX on the sales floor
N-Show pocket guide from apron
B-Selling a card on the floor
I-TJX announcement