Assisted aDSM witha questionWatched aHillyardrecommendedSolutionsvideoWent tolunchon timeEnteredautopricing forcustomerEnteredproduct inApprovedProducts listEmailedthe CSManagergroupProcesseda debitmemocorrectlyChecked tosee if acustomerhadautopricingProcesseda creditmemocorrectlyEmailedAR to getan orderreleasedEmailed CSManagergroup aboutZSSP pricingSent anAM acopy of aninvoiceAttachedan emailto anorderCheckedyourincompletesCreated areturnwithreferenceApplied arestockingfee to areturnEntered amattingdrop shipcorrectlyEntered adispenserdrop shipcorrectlyEmailedAM aquoteEnteredmanualmarginpricingGave afellowCSSadviceMessaged awarehouseabout AMorderSet up anewaccountcorrectlySet up anapprover oneCommerceAssisted aDSM witha questionWatched aHillyardrecommendedSolutionsvideoWent tolunchon timeEnteredautopricing forcustomerEnteredproduct inApprovedProducts listEmailedthe CSManagergroupProcesseda debitmemocorrectlyChecked tosee if acustomerhadautopricingProcesseda creditmemocorrectlyEmailedAR to getan orderreleasedEmailed CSManagergroup aboutZSSP pricingSent anAM acopy of aninvoiceAttachedan emailto anorderCheckedyourincompletesCreated areturnwithreferenceApplied arestockingfee to areturnEntered amattingdrop shipcorrectlyEntered adispenserdrop shipcorrectlyEmailedAM aquoteEnteredmanualmarginpricingGave afellowCSSadviceMessaged awarehouseabout AMorderSet up anewaccountcorrectlySet up anapprover oneCommerce

National Customer Service CSS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted a DSM with a question
  2. Watched a Hillyard recommended Solutions video
  3. Went to lunch on time
  4. Entered auto pricing for customer
  5. Entered product in Approved Products list
  6. Emailed the CS Manager group
  7. Processed a debit memo correctly
  8. Checked to see if a customer had autopricing
  9. Processed a credit memo correctly
  10. Emailed AR to get an order released
  11. Emailed CS Manager group about ZSSP pricing
  12. Sent an AM a copy of an invoice
  13. Attached an email to an order
  14. Checked your incompletes
  15. Created a return with reference
  16. Applied a restocking fee to a return
  17. Entered a matting drop ship correctly
  18. Entered a dispenser drop ship correctly
  19. Emailed AM a quote
  20. Entered manual margin pricing
  21. Gave a fellow CSS advice
  22. Messaged a warehouse about AM order
  23. Set up a new account correctly
  24. Set up an approver on eCommerce