Central Wellness Division - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Troubleshooting text message for patient(spam)
2. Out-of-stock medication
3. Receives positive feedback or experience
4. "How long is this going to take?"
5. Missing syringe pack
6. Receiving praise from patient
7. Price quote over $500
8. RX with "employee discount"
9. Volume shortage
10. "Can you resend the quote?"
11. "I need to talk to a manager!"
12. Patient's last name starts with the letter "Z"
13. "Where is my medication or package?"
14. Care Credit
15. Patient's birthday in September
16. Carrier delivered to the wrong address
17. Coordinates with another team member to help a patient
18. Switches from PU to delivery or vice versa
19. Request to speak to RPH
20. "I'm going out of town!"
21. "My doctor called in the prescription today."
22. Successfully de-escalates a concern
23. "I want to pick up today!"
24. Patient's first name is John
25. Cancel or hold prescription
26. "I would like to update my address."
27. "The medication vial is warm!"
28. 2-month supply
29. Patient requesting a claim form
30. "Can you charge the credit card on file?”
31. Patient's phone # ending with a "9"