(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Carrier delivered to the wrong address
Missing syringe pack
Receives positive feedback or experience
"I'm going out of town!"
"My doctor called in the prescription today."
2-month supply
Troubleshooting text message for patient(spam)
RX with "employee discount"
Receiving praise from patient
Price quote over $500
Patient requesting a claim form
Patient's first name is John
"How long is this going to take?"
Out-of-stock medication
Cancel or hold prescription
"I want to pick up today!"
Switches from PU to delivery or vice versa
"Can you charge the credit card on file?”
Patient's birthday in September
Volume shortage
"I would like to update my address."
Successfully de-escalates a concern
Coordinates with another team member to help a patient
