Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Another day, another router saved!
2. Customer's dog barks loudly in the background
3. The FCC label hub site is down
4. Sent a PM to Diana
5. Sold Summit Tech-Pro membership
6. Sent Recognize points to a coworker
7. De-escalated a frustrated customer
8. Sent a quick encouraging GIF to a coworker in chat
9. Posted 'Good Morning' in our Dream Team chat
10. A caller asked for assist with a third-party device
11. You helped a coworker
12. Light levels in Red for ONT
13. Telemundo channel is down
14. Phone line has alarms in Meta
15. Resolved a Plume router issue
16. Sent a PM to Moe
17. Forgot to change status in Genesys
18. Received a direct compliment from a caller
19. Caller refers to you by the wrong name
20. Received a PM from Ashley (QA)
21. Got a PM from a Team Lead
22. Sent a PM to Ali
23. Customer asks about the weather
24. Caller tells their life story