RespectPositiveattitudeAppreciationClearcommunicationFollow-upSurveyVerificationCallbackActiveListeningEmpathyDocumentationResolutionEscalationDe-escalationCustomerExperienceProblemsolveCustomerInteractionExpectationsPersonalizationComplaintLoyaltyToneTeamworkSatisfactionRespectPositiveattitudeAppreciationClearcommunicationFollow-upSurveyVerificationCallbackActiveListeningEmpathyDocumentationResolutionEscalationDe-escalationCustomerExperienceProblemsolveCustomerInteractionExpectationsPersonalizationComplaintLoyaltyToneTeamworkSatisfaction

Customer Service Week 26 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
  1. Respect
  2. Positive attitude
  3. Appreciation
  4. Clear communication
  5. Follow-up
  6. Survey
  7. Verification
  8. Callback
  9. Active Listening
  10. Empathy
  11. Documentation
  12. Resolution
  13. Escalation
  14. De-escalation
  15. Customer Experience
  16. Problem solve
  17. Customer Interaction
  18. Expectations
  19. Personalization
  20. Complaint
  21. Loyalty
  22. Tone
  23. Teamwork
  24. Satisfaction