I fixed onesmall thing andit changedeverythingdownstream.I held therate andkept theresident.I gave someonea move-in sogood theytrusted mebefore theyneeded to.I kept whatworks andchanged itanyway.I said thehard thinginstead ofstayingquiet.I saw it comingninety days outand didsomethingabout itMonday.I heldsomeoneaccountableand they feltsupported.I used thetechnologyand madethe humancall.I fixed onesmall thing andit changedeverythingdownstream.I held therate andkept theresident.I gave someonea move-in sogood theytrusted mebefore theyneeded to.I kept whatworks andchanged itanyway.I said thehard thinginstead ofstayingquiet.I saw it comingninety days outand didsomethingabout itMonday.I heldsomeoneaccountableand they feltsupported.I used thetechnologyand madethe humancall.

The Ripple Effect - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I fixed one small thing and it changed everything downstream.
  2. I held the rate and kept the resident.
  3. I gave someone a move-in so good they trusted me before they needed to.
  4. I kept what works and changed it anyway.
  5. I said the hard thing instead of staying quiet.
  6. I saw it coming ninety days out and did something about it Monday.
  7. I held someone accountable and they felt supported.
  8. I used the technology and made the human call.