I fixed onesmall thing andit changedeverythingdownstream.I held therate andkept theresident.I heldsomeoneaccountableand they feltsupported.I used thetechnologyand madethe humancall.I gave someonea move-in sogood theytrusted mebefore theyneeded to.I saw it comingninety days outand didsomethingabout itMonday.I kept whatworks andchanged itanyway.I said thehard thinginstead ofstayingquiet.I fixed onesmall thing andit changedeverythingdownstream.I held therate andkept theresident.I heldsomeoneaccountableand they feltsupported.I used thetechnologyand madethe humancall.I gave someonea move-in sogood theytrusted mebefore theyneeded to.I saw it comingninety days outand didsomethingabout itMonday.I kept whatworks andchanged itanyway.I said thehard thinginstead ofstayingquiet.

The Ripple Effect - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I fixed one small thing and it changed everything downstream.
  2. I held the rate and kept the resident.
  3. I held someone accountable and they felt supported.
  4. I used the technology and made the human call.
  5. I gave someone a move-in so good they trusted me before they needed to.
  6. I saw it coming ninety days out and did something about it Monday.
  7. I kept what works and changed it anyway.
  8. I said the hard thing instead of staying quiet.