You hearkids in thebackgroundMemberasks for aloanpayoffDeescalatedan angrymemberReset &assisted witha member'sonlinebankingMember startsexplaining theentire backstorybefore sayingwhat they needSuccessfullyhandled adebit carddenialMemberasks if youwork inManistiqueUpdated amember'sinformationBlocked adebit cardand ordereda new oneMembersays "I havea quick ?"and it is NOTquickTransferredmoney fora memberMember givesyou WAYmore personalinfo than youneededYou hear adog barkingin thebackgroundMemberimmediatelymakes arequest withouttelling you whothey areMembersays "Italked tosomeoneearlier.."MemberrequestsaccountbalanceMemberchecks to seeif their directdeposit cameinMemberhasTERRIBLEcell serviceFound ananswer in theProduct Guidebefore askingfor helpMembersays "thankyou - you'vebeen veryhelpful!""They neverask me that"when you cantry to verifytheir infoMemberasks if a billhas clearedtheir accountMember givesyou WAYmore personalinfo than youneededMemberhas thesame nameas you!You hearkids in thebackgroundMemberasks for aloanpayoffDeescalatedan angrymemberReset &assisted witha member'sonlinebankingMember startsexplaining theentire backstorybefore sayingwhat they needSuccessfullyhandled adebit carddenialMemberasks if youwork inManistiqueUpdated amember'sinformationBlocked adebit cardand ordereda new oneMembersays "I havea quick ?"and it is NOTquickTransferredmoney fora memberMember givesyou WAYmore personalinfo than youneededYou hear adog barkingin thebackgroundMemberimmediatelymakes arequest withouttelling you whothey areMembersays "Italked tosomeoneearlier.."MemberrequestsaccountbalanceMemberchecks to seeif their directdeposit cameinMemberhasTERRIBLEcell serviceFound ananswer in theProduct Guidebefore askingfor helpMembersays "thankyou - you'vebeen veryhelpful!""They neverask me that"when you cantry to verifytheir infoMemberasks if a billhas clearedtheir accountMember givesyou WAYmore personalinfo than youneededMemberhas thesame nameas you!

Phone Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You hear kids in the background
  2. Member asks for a loan payoff
  3. Deescalated an angry member
  4. Reset & assisted with a member's online banking
  5. Member starts explaining the entire backstory before saying what they need
  6. Successfully handled a debit card denial
  7. Member asks if you work in Manistique
  8. Updated a member's information
  9. Blocked a debit card and ordered a new one
  10. Member says "I have a quick ?" and it is NOT quick
  11. Transferred money for a member
  12. Member gives you WAY more personal info than you needed
  13. You hear a dog barking in the background
  14. Member immediately makes a request without telling you who they are
  15. Member says "I talked to someone earlier.."
  16. Member requests account balance
  17. Member checks to see if their direct deposit came in
  18. Member has TERRIBLE cell service
  19. Found an answer in the Product Guide before asking for help
  20. Member says "thank you - you've been very helpful!"
  21. "They never ask me that" when you can try to verify their info
  22. Member asks if a bill has cleared their account
  23. Member gives you WAY more personal info than you needed
  24. Member has the same name as you!