Schedulean InitialCall withLegalSend ademandto IES"Can yousee myscreen?"Post a noteon thedepartmentNoteworthyHelp a peeron aclaim/venuequestion"Sorry, Ihave to jumpon anothercall!"Assist acoworkerthat isOOORoundtablea claimwith a peerComplimentson a SIU orComplexreferralSend aSparkCard to apeer"Let'scircleback"Send a callto TM forrecognition/feedback"You have totake themas you findthem!"Address are-assignedon date ofassignmentCelebrate acoworkermilestone oraccomplishment"Can yousee myscreen?"Recognize ateammatethat wentabove andbeyondAssist acustomerwith a newSummons &Complaint"You'reonmute"Take arecordedstatementand use AIsummary"I'll giveyou sometime back"Receive acustomercomplimentSend aJDI orCIJasonsends adad jokeSchedulean InitialCall withLegalSend ademandto IES"Can yousee myscreen?"Post a noteon thedepartmentNoteworthyHelp a peeron aclaim/venuequestion"Sorry, Ihave to jumpon anothercall!"Assist acoworkerthat isOOORoundtablea claimwith a peerComplimentson a SIU orComplexreferralSend aSparkCard to apeer"Let'scircleback"Send a callto TM forrecognition/feedback"You have totake themas you findthem!"Address are-assignedon date ofassignmentCelebrate acoworkermilestone oraccomplishment"Can yousee myscreen?"Recognize ateammatethat wentabove andbeyondAssist acustomerwith a newSummons &Complaint"You'reonmute"Take arecordedstatementand use AIsummary"I'll giveyou sometime back"Receive acustomercomplimentSend aJDI orCIJasonsends adad joke

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule an Initial Call with Legal
  2. Send a demand to IES
  3. "Can you see my screen?"
  4. Post a note on the department Noteworthy
  5. Help a peer on a claim/venue question
  6. "Sorry, I have to jump on another call!"
  7. Assist a coworker that is OOO
  8. Roundtable a claim with a peer
  9. Compliments on a SIU or Complex referral
  10. Send a Spark Card to a peer
  11. "Let's circle back"
  12. Send a call to TM for recognition/ feedback
  13. "You have to take them as you find them!"
  14. Address a re-assigned on date of assignment
  15. Celebrate a coworker milestone or accomplishment
  16. "Can you see my screen?"
  17. Recognize a teammate that went above and beyond
  18. Assist a customer with a new Summons & Complaint
  19. "You're on mute"
  20. Take a recorded statement and use AI summary
  21. "I'll give you some time back"
  22. Receive a customer compliment
  23. Send a JDI or CI
  24. Jason sends a dad joke