Assist acoworkerthat isOOO"Let'scircleback""Can yousee myscreen?""Sorry, Ihave to jumpon anothercall!""Can yousee myscreen?"Assist acustomerwith a newSummons &ComplaintHelp a peeron aclaim/venuequestionJasonsends adad jokeTake arecordedstatementand use AIsummarySend aSparkCard to apeerReceive acustomercomplimentComplimentson a SIU orComplexreferralSend ademandto IESSchedulean InitialCall withLegalSend a callto TM forrecognition/feedback"I'll giveyou sometime back"Recognize ateammatethat wentabove andbeyondAddress are-assignedclaim ondate ofassignmentRoundtablea claimwith a peer"You have totake themas you findthem!"Send aJDI orCI"You'reonmute"Celebrate acoworkermilestone oraccomplishmentPost a noteon thedepartmentNoteworthyAssist acoworkerthat isOOO"Let'scircleback""Can yousee myscreen?""Sorry, Ihave to jumpon anothercall!""Can yousee myscreen?"Assist acustomerwith a newSummons &ComplaintHelp a peeron aclaim/venuequestionJasonsends adad jokeTake arecordedstatementand use AIsummarySend aSparkCard to apeerReceive acustomercomplimentComplimentson a SIU orComplexreferralSend ademandto IESSchedulean InitialCall withLegalSend a callto TM forrecognition/feedback"I'll giveyou sometime back"Recognize ateammatethat wentabove andbeyondAddress are-assignedclaim ondate ofassignmentRoundtablea claimwith a peer"You have totake themas you findthem!"Send aJDI orCI"You'reonmute"Celebrate acoworkermilestone oraccomplishmentPost a noteon thedepartmentNoteworthy

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist a coworker that is OOO
  2. "Let's circle back"
  3. "Can you see my screen?"
  4. "Sorry, I have to jump on another call!"
  5. "Can you see my screen?"
  6. Assist a customer with a new Summons & Complaint
  7. Help a peer on a claim/venue question
  8. Jason sends a dad joke
  9. Take a recorded statement and use AI summary
  10. Send a Spark Card to a peer
  11. Receive a customer compliment
  12. Compliments on a SIU or Complex referral
  13. Send a demand to IES
  14. Schedule an Initial Call with Legal
  15. Send a call to TM for recognition/ feedback
  16. "I'll give you some time back"
  17. Recognize a teammate that went above and beyond
  18. Address a re-assigned claim on date of assignment
  19. Roundtable a claim with a peer
  20. "You have to take them as you find them!"
  21. Send a JDI or CI
  22. "You're on mute"
  23. Celebrate a coworker milestone or accomplishment
  24. Post a note on the department Noteworthy