Assist acustomerwith a newSummons &ComplaintHelp a peeron aclaim/venuequestionPost a noteon thedepartmentNoteworthyRecognize ateammatethat wentabove andbeyondJasonsends adad jokeSchedulean InitialCall withLegal"I'll giveyou sometime back"Send ademandto IESAddress are-assignedclaim ondate ofassignmentAssist acoworkerthat isOOOSend aJDI orCI"Can yousee myscreen?"Send a callto TM forrecognition/feedbackTake arecordedstatementand use AIsummaryComplimentson a SIU orComplexreferral"Let'scircleback"Roundtablea claimwith a peerSend aSparkCard to apeerCelebrate acoworkermilestone oraccomplishment"You have totake themas you findthem!""Can yousee myscreen?""You'reonmute""Sorry, Ihave to jumpon anothercall!"Receive acustomercomplimentAssist acustomerwith a newSummons &ComplaintHelp a peeron aclaim/venuequestionPost a noteon thedepartmentNoteworthyRecognize ateammatethat wentabove andbeyondJasonsends adad jokeSchedulean InitialCall withLegal"I'll giveyou sometime back"Send ademandto IESAddress are-assignedclaim ondate ofassignmentAssist acoworkerthat isOOOSend aJDI orCI"Can yousee myscreen?"Send a callto TM forrecognition/feedbackTake arecordedstatementand use AIsummaryComplimentson a SIU orComplexreferral"Let'scircleback"Roundtablea claimwith a peerSend aSparkCard to apeerCelebrate acoworkermilestone oraccomplishment"You have totake themas you findthem!""Can yousee myscreen?""You'reonmute""Sorry, Ihave to jumpon anothercall!"Receive acustomercompliment

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist a customer with a new Summons & Complaint
  2. Help a peer on a claim/venue question
  3. Post a note on the department Noteworthy
  4. Recognize a teammate that went above and beyond
  5. Jason sends a dad joke
  6. Schedule an Initial Call with Legal
  7. "I'll give you some time back"
  8. Send a demand to IES
  9. Address a re-assigned claim on date of assignment
  10. Assist a coworker that is OOO
  11. Send a JDI or CI
  12. "Can you see my screen?"
  13. Send a call to TM for recognition/ feedback
  14. Take a recorded statement and use AI summary
  15. Compliments on a SIU or Complex referral
  16. "Let's circle back"
  17. Roundtable a claim with a peer
  18. Send a Spark Card to a peer
  19. Celebrate a coworker milestone or accomplishment
  20. "You have to take them as you find them!"
  21. "Can you see my screen?"
  22. "You're on mute"
  23. "Sorry, I have to jump on another call!"
  24. Receive a customer compliment