Send ademandto IESAddress are-assignedclaim ondate ofassignment"You have totake themas you findthem!""You'reonmute"Jasonsends adad jokeSend aSparkCard to apeerReceive acustomercomplimentRoundtablea claimwith a peerPost a noteon thedepartmentNoteworthyTake arecordedstatementand use AIsummarySchedulean InitialCall withLegalComplimentson a SIU orComplexreferralCelebrate acoworkermilestone oraccomplishment"Let'scircleback"Challengeyourself on aNegotiationCall"Can yousee myscreen?"Recognize ateammatethat wentabove andbeyond"Sorry, Ihave to jumpon anothercall!"Send aJDI orCIHelp a peeron aclaim/venuequestionAssist acustomerwith a newSummons &ComplaintSend a callto TM forrecognition/feedbackAssist acoworkerthat isOOO"I'll giveyou sometime back"Send ademandto IESAddress are-assignedclaim ondate ofassignment"You have totake themas you findthem!""You'reonmute"Jasonsends adad jokeSend aSparkCard to apeerReceive acustomercomplimentRoundtablea claimwith a peerPost a noteon thedepartmentNoteworthyTake arecordedstatementand use AIsummarySchedulean InitialCall withLegalComplimentson a SIU orComplexreferralCelebrate acoworkermilestone oraccomplishment"Let'scircleback"Challengeyourself on aNegotiationCall"Can yousee myscreen?"Recognize ateammatethat wentabove andbeyond"Sorry, Ihave to jumpon anothercall!"Send aJDI orCIHelp a peeron aclaim/venuequestionAssist acustomerwith a newSummons &ComplaintSend a callto TM forrecognition/feedbackAssist acoworkerthat isOOO"I'll giveyou sometime back"

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a demand to IES
  2. Address a re-assigned claim on date of assignment
  3. "You have to take them as you find them!"
  4. "You're on mute"
  5. Jason sends a dad joke
  6. Send a Spark Card to a peer
  7. Receive a customer compliment
  8. Roundtable a claim with a peer
  9. Post a note on the department Noteworthy
  10. Take a recorded statement and use AI summary
  11. Schedule an Initial Call with Legal
  12. Compliments on a SIU or Complex referral
  13. Celebrate a coworker milestone or accomplishment
  14. "Let's circle back"
  15. Challenge yourself on a Negotiation Call
  16. "Can you see my screen?"
  17. Recognize a teammate that went above and beyond
  18. "Sorry, I have to jump on another call!"
  19. Send a JDI or CI
  20. Help a peer on a claim/venue question
  21. Assist a customer with a new Summons & Complaint
  22. Send a call to TM for recognition/ feedback
  23. Assist a coworker that is OOO
  24. "I'll give you some time back"