Assist acoworkerthat isOOOSend ademandto IES"I'll giveyou sometime back"Schedulean InitialCall withLegalRecognize ateammatethat wentabove andbeyond"Can yousee myscreen?"Take arecordedstatementand use AIsummaryCelebrate acoworkermilestone oraccomplishmentSend aJDI orCISend aSparkCard to apeerRoundtablea claimwith a peerSend a callto TM forrecognition/feedback"You have totake themas you findthem!""Sorry, Ihave to jumpon anothercall!""You'reonmute"Complimentson a SIU orComplexreferralAddress are-assignedclaim ondate ofassignmentHelp a peeron aclaim/venuequestionReceive acustomercomplimentChallengeyourself on aNegotiationCallAssist acustomerwith a newSummons &ComplaintPost a noteon thedepartmentNoteworthy"Let'scircleback"Jasonsends adad jokeAssist acoworkerthat isOOOSend ademandto IES"I'll giveyou sometime back"Schedulean InitialCall withLegalRecognize ateammatethat wentabove andbeyond"Can yousee myscreen?"Take arecordedstatementand use AIsummaryCelebrate acoworkermilestone oraccomplishmentSend aJDI orCISend aSparkCard to apeerRoundtablea claimwith a peerSend a callto TM forrecognition/feedback"You have totake themas you findthem!""Sorry, Ihave to jumpon anothercall!""You'reonmute"Complimentson a SIU orComplexreferralAddress are-assignedclaim ondate ofassignmentHelp a peeron aclaim/venuequestionReceive acustomercomplimentChallengeyourself on aNegotiationCallAssist acustomerwith a newSummons &ComplaintPost a noteon thedepartmentNoteworthy"Let'scircleback"Jasonsends adad joke

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist a coworker that is OOO
  2. Send a demand to IES
  3. "I'll give you some time back"
  4. Schedule an Initial Call with Legal
  5. Recognize a teammate that went above and beyond
  6. "Can you see my screen?"
  7. Take a recorded statement and use AI summary
  8. Celebrate a coworker milestone or accomplishment
  9. Send a JDI or CI
  10. Send a Spark Card to a peer
  11. Roundtable a claim with a peer
  12. Send a call to TM for recognition/ feedback
  13. "You have to take them as you find them!"
  14. "Sorry, I have to jump on another call!"
  15. "You're on mute"
  16. Compliments on a SIU or Complex referral
  17. Address a re-assigned claim on date of assignment
  18. Help a peer on a claim/venue question
  19. Receive a customer compliment
  20. Challenge yourself on a Negotiation Call
  21. Assist a customer with a new Summons & Complaint
  22. Post a note on the department Noteworthy
  23. "Let's circle back"
  24. Jason sends a dad joke