Moving/MovedThought Ialreadypaid (noyou didn't)CarRepairsThought Ihad moretimeFraudWasout ofTownGettingaDivorceDealershipdidn't tell mewhen mypaymentswere due.Out ofWorkHospitalizedCar isnotrunningIncarceratedDidn'thave myaccountnumberThoughtit was onAutoPayIforgotUnexpectedExpense(noelaboration)Juststartednew jobWalletStolenTried tocall but nooneansweredPhoneShutoffWater/Electric wasgoing to beshut offPhoneBrokeFamilyEmergencyOnVacationMoving/MovedThought Ialreadypaid (noyou didn't)CarRepairsThought Ihad moretimeFraudWasout ofTownGettingaDivorceDealershipdidn't tell mewhen mypaymentswere due.Out ofWorkHospitalizedCar isnotrunningIncarceratedDidn'thave myaccountnumberThoughtit was onAutoPayIforgotUnexpectedExpense(noelaboration)Juststartednew jobWalletStolenTried tocall but nooneansweredPhoneShutoffWater/Electric wasgoing to beshut offPhoneBrokeFamilyEmergencyOnVacation

Customer Excuses - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Moving/ Moved
  2. Thought I already paid (no you didn't)
  3. Car Repairs
  4. Thought I had more time
  5. Fraud
  6. Was out of Town
  7. Getting a Divorce
  8. Dealership didn't tell me when my payments were due.
  9. Out of Work
  10. Hospitalized
  11. Car is not running
  12. Incarcerated
  13. Didn't have my account number
  14. Thought it was on AutoPay
  15. I forgot
  16. Unexpected Expense (no elaboration)
  17. Just started new job
  18. Wallet Stolen
  19. Tried to call but no one answered
  20. Phone Shut off
  21. Water/ Electric was going to be shut off
  22. Phone Broke
  23. Family Emergency
  24. On Vacation