Worked inthedepartment10+ yearsHassupported acustomerthrough amajor issueHas ahidden talentmost peopledon't knowaboutHas workedin bothoperationsand office-based rolesKeepssnacks intheir deskdrawerHas abirthday inthe samemonth asyouHas afunnycustomerstoryHas solveda customerissue on thefirst contactHas receivedpositivecustomerfeedbackHasattended acustomervisitHas amemorablecustomersuccessstoryHas workedin anotherDHLsite/locationDrinks morethan 5 cupsof tea/coffeea dayHasbeenon TVHas dealt with acelebrity or VIPshipment/customerHas workedin anotherindustrybefore DHLHas solveda customerissue on thefirst contactWorked withmultiple teamsto deliver asolution for acustomerHas neverbroken aboneSpeaks 2or morelanguagesHasvisited 5+countriesHas attendeda DHLvolunteeringor charityeventHelpedprevent acustomsdelayHas over3 pets athomeWorked inthedepartment10+ yearsHassupported acustomerthrough amajor issueHas ahidden talentmost peopledon't knowaboutHas workedin bothoperationsand office-based rolesKeepssnacks intheir deskdrawerHas abirthday inthe samemonth asyouHas afunnycustomerstoryHas solveda customerissue on thefirst contactHas receivedpositivecustomerfeedbackHasattended acustomervisitHas amemorablecustomersuccessstoryHas workedin anotherDHLsite/locationDrinks morethan 5 cupsof tea/coffeea dayHasbeenon TVHas dealt with acelebrity or VIPshipment/customerHas workedin anotherindustrybefore DHLHas solveda customerissue on thefirst contactWorked withmultiple teamsto deliver asolution for acustomerHas neverbroken aboneSpeaks 2or morelanguagesHasvisited 5+countriesHas attendeda DHLvolunteeringor charityeventHelpedprevent acustomsdelayHas over3 pets athome

Extra Mile - CS Week! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked in the department 10+ years
  2. Has supported a customer through a major issue
  3. Has a hidden talent most people don't know about
  4. Has worked in both operations and office-based roles
  5. Keeps snacks in their desk drawer
  6. Has a birthday in the same month as you
  7. Has a funny customer story
  8. Has solved a customer issue on the first contact
  9. Has received positive customer feedback
  10. Has attended a customer visit
  11. Has a memorable customer success story
  12. Has worked in another DHL site/location
  13. Drinks more than 5 cups of tea/coffee a day
  14. Has been on TV
  15. Has dealt with a celebrity or VIP shipment/customer
  16. Has worked in another industry before DHL
  17. Has solved a customer issue on the first contact
  18. Worked with multiple teams to deliver a solution for a customer
  19. Has never broken a bone
  20. Speaks 2 or more languages
  21. Has visited 5+ countries
  22. Has attended a DHL volunteering or charity event
  23. Helped prevent a customs delay
  24. Has over 3 pets at home