Has receivedpositivecustomerfeedbackHassupported acustomerthrough amajor issueHas dealt with acelebrity or VIPshipment/customerHas neverbroken aboneHas solveda customerissue on thefirst contactHas attendeda DHLvolunteeringor charityeventDrinks morethan 5 cupsof tea/coffeea dayHas workedin anotherindustrybefore DHLHas workedin bothoperationsand office-based rolesKeepssnacks intheir deskdrawerHelpedprevent acustomsdelayHasbeenon TVHasvisited 5+countriesHas abirthday inthe samemonth asyouSpeaks 2or morelanguagesHas workedin anotherDHLsite/locationHasattended acustomervisitWorked withmultiple teamsto deliver asolution for acustomerWorked inthedepartment10+ yearsHas over3 pets athomeHas amemorablecustomersuccessstoryHas afunnycustomerstoryHas ahidden talentmost peopledon't knowaboutHas solveda customerissue on thefirst contactHas receivedpositivecustomerfeedbackHassupported acustomerthrough amajor issueHas dealt with acelebrity or VIPshipment/customerHas neverbroken aboneHas solveda customerissue on thefirst contactHas attendeda DHLvolunteeringor charityeventDrinks morethan 5 cupsof tea/coffeea dayHas workedin anotherindustrybefore DHLHas workedin bothoperationsand office-based rolesKeepssnacks intheir deskdrawerHelpedprevent acustomsdelayHasbeenon TVHasvisited 5+countriesHas abirthday inthe samemonth asyouSpeaks 2or morelanguagesHas workedin anotherDHLsite/locationHasattended acustomervisitWorked withmultiple teamsto deliver asolution for acustomerWorked inthedepartment10+ yearsHas over3 pets athomeHas amemorablecustomersuccessstoryHas afunnycustomerstoryHas ahidden talentmost peopledon't knowaboutHas solveda customerissue on thefirst contact

Extra Mile - CS Week! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has received positive customer feedback
  2. Has supported a customer through a major issue
  3. Has dealt with a celebrity or VIP shipment/customer
  4. Has never broken a bone
  5. Has solved a customer issue on the first contact
  6. Has attended a DHL volunteering or charity event
  7. Drinks more than 5 cups of tea/coffee a day
  8. Has worked in another industry before DHL
  9. Has worked in both operations and office-based roles
  10. Keeps snacks in their desk drawer
  11. Helped prevent a customs delay
  12. Has been on TV
  13. Has visited 5+ countries
  14. Has a birthday in the same month as you
  15. Speaks 2 or more languages
  16. Has worked in another DHL site/location
  17. Has attended a customer visit
  18. Worked with multiple teams to deliver a solution for a customer
  19. Worked in the department 10+ years
  20. Has over 3 pets at home
  21. Has a memorable customer success story
  22. Has a funny customer story
  23. Has a hidden talent most people don't know about
  24. Has solved a customer issue on the first contact