CompletedICP w/V2VClose anexposureHelp apeer witha call-backrequestSend anexposureto subroProvidetortoptionPositiveCLFreceivedthis weekReplied toan emailwithin 10min. ofreceiptShare acustomerbest practicewith theteamEmailed PIPdocumentationSpoke toan attorneyon thephoneCompleted3 ICP'sSend afollow uprequestvia SMSComplete90 dayfollow upPost acomment onCSW blog incommunitiesOrdereda policereportHelp apeer witha call backrequestCall acustomer toadvisebenefits areexhaustedIssuedW/LpaymentSend ashine/sparkforsomeoneCompleteda 30 dayfollow upSentPYWpaymentPaid10 billson timeAssist ateam-membercomplete 2activitiesIssuedmileagepaymentSend anexhaustletter andlogOpt 2peopleinto SMSSpoketo aproviderSent arequest fora policycopyReceivedan emailkudos fromattorenyCompletedICP w/V2VClose anexposureHelp apeer witha call-backrequestSend anexposureto subroProvidetortoptionPositiveCLFreceivedthis weekReplied toan emailwithin 10min. ofreceiptShare acustomerbest practicewith theteamEmailed PIPdocumentationSpoke toan attorneyon thephoneCompleted3 ICP'sSend afollow uprequestvia SMSComplete90 dayfollow upPost acomment onCSW blog incommunitiesOrdereda policereportHelp apeer witha call backrequestCall acustomer toadvisebenefits areexhaustedIssuedW/LpaymentSend ashine/sparkforsomeoneCompleteda 30 dayfollow upSentPYWpaymentPaid10 billson timeAssist ateam-membercomplete 2activitiesIssuedmileagepaymentSend anexhaustletter andlogOpt 2peopleinto SMSSpoketo aproviderSent arequest fora policycopyReceivedan emailkudos fromattoreny

Customer Service Week 2026 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed ICP w/ V2V
  2. Close an exposure
  3. Help a peer with a call-back request
  4. Send an exposure to subro
  5. Provide tort option
  6. Positive CLF received this week
  7. Replied to an email within 10 min. of receipt
  8. Share a customer best practice with the team
  9. Emailed PIP documentation
  10. Spoke to an attorney on the phone
  11. Completed 3 ICP's
  12. Send a follow up request via SMS
  13. Complete 90 day follow up
  14. Post a comment on CSW blog in communities
  15. Ordered a police report
  16. Help a peer with a call back request
  17. Call a customer to advise benefits are exhausted
  18. Issued W/L payment
  19. Send a shine/spark for someone
  20. Completed a 30 day follow up
  21. Sent PYW payment
  22. Paid 10 bills on time
  23. Assist a team-member complete 2 activities
  24. Issued mileage payment
  25. Send an exhaust letter and log
  26. Opt 2 people into SMS
  27. Spoke to a provider
  28. Sent a request for a policy copy
  29. Received an email kudos from attoreny