Help apeer witha call-backrequestPost acomment onCSW blog incommunitiesCompletedICP w/V2VPositiveCLFreceivedthis weekSend ashine/sparkforsomeoneSend afollow uprequestvia SMSProvidetortoptionReceivedan emailkudos fromattorenyCompleteda 30 dayfollow upSpoke toan attorneyon thephonePaid10 billson timeHelp apeer witha call backrequestClose anexposureEmailed PIPdocumentationShare acustomerbest practicewith theteamSentPYWpaymentCall acustomer toadvisebenefits areexhaustedAssist ateam-membercomplete 2activitiesReplied toan emailwithin 10min. ofreceiptOpt 2peopleinto SMSIssuedW/LpaymentComplete90 dayfollow upIssuedmileagepaymentSpoketo aproviderCompleted3 ICP'sOrdereda policereportSend anexhaustletter andlogSend anexposureto subroSent arequest fora policycopyHelp apeer witha call-backrequestPost acomment onCSW blog incommunitiesCompletedICP w/V2VPositiveCLFreceivedthis weekSend ashine/sparkforsomeoneSend afollow uprequestvia SMSProvidetortoptionReceivedan emailkudos fromattorenyCompleteda 30 dayfollow upSpoke toan attorneyon thephonePaid10 billson timeHelp apeer witha call backrequestClose anexposureEmailed PIPdocumentationShare acustomerbest practicewith theteamSentPYWpaymentCall acustomer toadvisebenefits areexhaustedAssist ateam-membercomplete 2activitiesReplied toan emailwithin 10min. ofreceiptOpt 2peopleinto SMSIssuedW/LpaymentComplete90 dayfollow upIssuedmileagepaymentSpoketo aproviderCompleted3 ICP'sOrdereda policereportSend anexhaustletter andlogSend anexposureto subroSent arequest fora policycopy

Customer Service Week 2026 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a peer with a call-back request
  2. Post a comment on CSW blog in communities
  3. Completed ICP w/ V2V
  4. Positive CLF received this week
  5. Send a shine/spark for someone
  6. Send a follow up request via SMS
  7. Provide tort option
  8. Received an email kudos from attoreny
  9. Completed a 30 day follow up
  10. Spoke to an attorney on the phone
  11. Paid 10 bills on time
  12. Help a peer with a call back request
  13. Close an exposure
  14. Emailed PIP documentation
  15. Share a customer best practice with the team
  16. Sent PYW payment
  17. Call a customer to advise benefits are exhausted
  18. Assist a team-member complete 2 activities
  19. Replied to an email within 10 min. of receipt
  20. Opt 2 people into SMS
  21. Issued W/L payment
  22. Complete 90 day follow up
  23. Issued mileage payment
  24. Spoke to a provider
  25. Completed 3 ICP's
  26. Ordered a police report
  27. Send an exhaust letter and log
  28. Send an exposure to subro
  29. Sent a request for a policy copy