Share acustomerbest practicewith theteamSpoketo aproviderPositiveCLFreceivedthis weekIssuedmileagepaymentIssuedW/LpaymentProvidetortoptionEmailed PIPdocumentationReplied toan emailwithin 10min. ofreceiptSend anexhaustletter andlogPost acomment onCSW blog incommunitiesSend anexposureto subroHelp apeer witha call-backrequestPaid10 billson timeSpoke toan attorneyon thephoneOpt 2peopleinto SMSHelp apeer witha call backrequestClose anexposureSentPYWpaymentSend afollow uprequestvia SMSAssist ateam-membercomplete 2activitiesSend ashine/sparkforsomeoneSent arequest fora policycopyCompleteda 30 dayfollow upComplete90 dayfollow upReceivedan emailkudos fromattorenyCall acustomer toadvisebenefits areexhaustedOrdereda policereportCompleted3 ICP'sCompletedICP w/V2VShare acustomerbest practicewith theteamSpoketo aproviderPositiveCLFreceivedthis weekIssuedmileagepaymentIssuedW/LpaymentProvidetortoptionEmailed PIPdocumentationReplied toan emailwithin 10min. ofreceiptSend anexhaustletter andlogPost acomment onCSW blog incommunitiesSend anexposureto subroHelp apeer witha call-backrequestPaid10 billson timeSpoke toan attorneyon thephoneOpt 2peopleinto SMSHelp apeer witha call backrequestClose anexposureSentPYWpaymentSend afollow uprequestvia SMSAssist ateam-membercomplete 2activitiesSend ashine/sparkforsomeoneSent arequest fora policycopyCompleteda 30 dayfollow upComplete90 dayfollow upReceivedan emailkudos fromattorenyCall acustomer toadvisebenefits areexhaustedOrdereda policereportCompleted3 ICP'sCompletedICP w/V2V

Customer Service Week 2026 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share a customer best practice with the team
  2. Spoke to a provider
  3. Positive CLF received this week
  4. Issued mileage payment
  5. Issued W/L payment
  6. Provide tort option
  7. Emailed PIP documentation
  8. Replied to an email within 10 min. of receipt
  9. Send an exhaust letter and log
  10. Post a comment on CSW blog in communities
  11. Send an exposure to subro
  12. Help a peer with a call-back request
  13. Paid 10 bills on time
  14. Spoke to an attorney on the phone
  15. Opt 2 people into SMS
  16. Help a peer with a call back request
  17. Close an exposure
  18. Sent PYW payment
  19. Send a follow up request via SMS
  20. Assist a team-member complete 2 activities
  21. Send a shine/spark for someone
  22. Sent a request for a policy copy
  23. Completed a 30 day follow up
  24. Complete 90 day follow up
  25. Received an email kudos from attoreny
  26. Call a customer to advise benefits are exhausted
  27. Ordered a police report
  28. Completed 3 ICP's
  29. Completed ICP w/ V2V