Worked withmultiple teamsto deliver asolution for acustomerHas workedin anotherDHLsite/locationHas afunnycustomerstoryHelpedprevent acustomerdelayHas workedin bothoperationsand officebased rolesHassupported acustomerthrough amajor issueHas ahidden talentmost peopledon't knowaboutDrinks morethan 5 cupsof tea/coffeea dayKeepssnacks intheir deskdrawerWorked inthedepartment10+ yearsHasbeenon TVHas receivedpositivecustomerfeedbackHas solveda customerissue on thefirst contactHasattended acustomervisitHas neverbroken aboneHas amemorablecustomersuccessstoryHas attendeda DHLvolunteeringor charityeventHas livedin anothercountryHas abirthday inthe samemonth asyouSpeaks 2or morelanguagesHas dealt with acelebrity or VIPshipment/customerHasvisited 5+countriesHas over3 pets athomeHas workedin anotherindustrybefore DHLWorked withmultiple teamsto deliver asolution for acustomerHas workedin anotherDHLsite/locationHas afunnycustomerstoryHelpedprevent acustomerdelayHas workedin bothoperationsand officebased rolesHassupported acustomerthrough amajor issueHas ahidden talentmost peopledon't knowaboutDrinks morethan 5 cupsof tea/coffeea dayKeepssnacks intheir deskdrawerWorked inthedepartment10+ yearsHasbeenon TVHas receivedpositivecustomerfeedbackHas solveda customerissue on thefirst contactHasattended acustomervisitHas neverbroken aboneHas amemorablecustomersuccessstoryHas attendeda DHLvolunteeringor charityeventHas livedin anothercountryHas abirthday inthe samemonth asyouSpeaks 2or morelanguagesHas dealt with acelebrity or VIPshipment/customerHasvisited 5+countriesHas over3 pets athomeHas workedin anotherindustrybefore DHL

Extra Mile - CS Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked with multiple teams to deliver a solution for a customer
  2. Has worked in another DHL site/location
  3. Has a funny customer story
  4. Helped prevent a customer delay
  5. Has worked in both operations and office based roles
  6. Has supported a customer through a major issue
  7. Has a hidden talent most people don't know about
  8. Drinks more than 5 cups of tea/coffee a day
  9. Keeps snacks in their desk drawer
  10. Worked in the department 10+ years
  11. Has been on TV
  12. Has received positive customer feedback
  13. Has solved a customer issue on the first contact
  14. Has attended a customer visit
  15. Has never broken a bone
  16. Has a memorable customer success story
  17. Has attended a DHL volunteering or charity event
  18. Has lived in another country
  19. Has a birthday in the same month as you
  20. Speaks 2 or more languages
  21. Has dealt with a celebrity or VIP shipment/customer
  22. Has visited 5+ countries
  23. Has over 3 pets at home
  24. Has worked in another industry before DHL