Has receivedpositivecustomerfeedbackHas ahidden talentmost peopledon't knowaboutHelpedprevent acustomerdelayDrinks morethan 5 cupsof tea/coffeea dayWorked inthedepartment10+ yearsHas attendeda DHLvolunteeringor charityeventHassupported acustomerthrough amajor issueHas dealt with acelebrity or VIPshipment/customerHasvisited 5+countriesHas solveda customerissue on thefirst contactHas workedin bothoperationsand officebased rolesHas workedin anotherDHLsite/locationHasattended acustomervisitSpeaks 2or morelanguagesHas afunnycustomerstoryHas neverbroken aboneKeepssnacks intheir deskdrawerHas over3 pets athomeHas amemorablecustomersuccessstoryHas abirthday inthe samemonth asyouHasbeenon TVHas workedin anotherindustrybefore DHLWorked withmultiple teamsto deliver asolution for acustomerHas livedin anothercountryHas receivedpositivecustomerfeedbackHas ahidden talentmost peopledon't knowaboutHelpedprevent acustomerdelayDrinks morethan 5 cupsof tea/coffeea dayWorked inthedepartment10+ yearsHas attendeda DHLvolunteeringor charityeventHassupported acustomerthrough amajor issueHas dealt with acelebrity or VIPshipment/customerHasvisited 5+countriesHas solveda customerissue on thefirst contactHas workedin bothoperationsand officebased rolesHas workedin anotherDHLsite/locationHasattended acustomervisitSpeaks 2or morelanguagesHas afunnycustomerstoryHas neverbroken aboneKeepssnacks intheir deskdrawerHas over3 pets athomeHas amemorablecustomersuccessstoryHas abirthday inthe samemonth asyouHasbeenon TVHas workedin anotherindustrybefore DHLWorked withmultiple teamsto deliver asolution for acustomerHas livedin anothercountry

Extra Mile - CS Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has received positive customer feedback
  2. Has a hidden talent most people don't know about
  3. Helped prevent a customer delay
  4. Drinks more than 5 cups of tea/coffee a day
  5. Worked in the department 10+ years
  6. Has attended a DHL volunteering or charity event
  7. Has supported a customer through a major issue
  8. Has dealt with a celebrity or VIP shipment/customer
  9. Has visited 5+ countries
  10. Has solved a customer issue on the first contact
  11. Has worked in both operations and office based roles
  12. Has worked in another DHL site/location
  13. Has attended a customer visit
  14. Speaks 2 or more languages
  15. Has a funny customer story
  16. Has never broken a bone
  17. Keeps snacks in their desk drawer
  18. Has over 3 pets at home
  19. Has a memorable customer success story
  20. Has a birthday in the same month as you
  21. Has been on TV
  22. Has worked in another industry before DHL
  23. Worked with multiple teams to deliver a solution for a customer
  24. Has lived in another country