Spoke toconsumername"Peter"ExplainednoncoveragereasonAssignedTechnicianforUpholsteryrepairConsumerKudosAssistedconsumerfromGeorgiaHandled aclaim with 3matchingconsecutivedigits(C3XXX151)Spoke toconsumernamed"Wendy"AssignedtechnicianforMechanismBob'sfurnitureClaimDeescalatedconsumerasking forsupervisorSpoketoretailerHandledclaim onCashSettlementExplainedRWO toconsumerExplainedmanufacturerwarranty toconsumerProcessedshipmentfor mattresspadHandled andprocessednew claim in<4 minutesAssistedby FSNFurniturelandconsumerSpoke toconsumerfianceProcessedManualClaimReceivedcall fromconsumerwith Areacode 909-Appliedconsumerto GGBSent outcleaningkitHandledWin-winconcernSpoke toconsumername"Peter"ExplainednoncoveragereasonAssignedTechnicianforUpholsteryrepairConsumerKudosAssistedconsumerfromGeorgiaHandled aclaim with 3matchingconsecutivedigits(C3XXX151)Spoke toconsumernamed"Wendy"AssignedtechnicianforMechanismBob'sfurnitureClaimDeescalatedconsumerasking forsupervisorSpoketoretailerHandledclaim onCashSettlementExplainedRWO toconsumerExplainedmanufacturerwarranty toconsumerProcessedshipmentfor mattresspadHandled andprocessednew claim in<4 minutesAssistedby FSNFurniturelandconsumerSpoke toconsumerfianceProcessedManualClaimReceivedcall fromconsumerwith Areacode 909-Appliedconsumerto GGBSent outcleaningkitHandledWin-winconcern

UNITERS CS Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to consumer name "Peter"
  2. Explained noncoverage reason
  3. Assigned Technician for Upholstery repair
  4. Consumer Kudos
  5. Assisted consumer from Georgia
  6. Handled a claim with 3 matching consecutive digits (C3XXX151)
  7. Spoke to consumer named "Wendy"
  8. Assigned technician for Mechanism
  9. Bob's furniture Claim
  10. Deescalated consumer asking for supervisor
  11. Spoke to retailer
  12. Handled claim on Cash Settlement
  13. Explained RWO to consumer
  14. Explained manufacturer warranty to consumer
  15. Processed shipment for mattress pad
  16. Handled and processed new claim in <4 minutes
  17. Assisted by FSN
  18. Furnitureland consumer
  19. Spoke to consumer fiance
  20. Processed Manual Claim
  21. Received call from consumer with Area code 909-
  22. Applied consumer to GGB
  23. Sent out cleaning kit
  24. Handled Win-win concern