CCA says'I've triedeverything'Someone'scomputerdecides toretireSomeonetypes HELPin DreamChatCustomersays 'Thelast repsaid yes'Someoneis talkingwhilemutedCustomerthreatensto close allaccountsSomeone'sheadsetmysteriouslystopsworkingIt's apolicy, notasuggestionCustomersays 'Thiswill only takea minute'AHTneeds lifesupportCustomerdoesn't knowtheir ownaddressSomeonesays 'Perprocedure'Someoneasks aquestionalreadyansweredCustomersays 'Iknow theowner'Fraudtransferbecomes anadventureCustomertells theirentire lifestoryCCA says'Quickquestion'Customerasks for amanager'smanagerOLBpasswordforgottenAGAINSomeoneneeds avacationfrom this callCustomerdemandsasupervisorA callarrives oneminutebefore lunchCustomerwantsinterest paidimmediatelyCustomerasks foranexceptionSomeoneforgetsthey're onmuteSomeoneis stuckin ACWSomeonesays 'Letme double-check that'Someonesays 'HappyFriday' onMondayWarmtransferturns icecoldCustomerwants toskipverificationCustomerrefusesthe VouchstepSomeoneasksabout PTOagainDreamChat goescompletelyoff topicCustomersays 'I usedto work at abank'ThesystemcrashesAGAINCustomerrefuses toaccept theanswerCustomerasks forthe CEOSomeonehas 37tabs openWhatresourcesdid youcheck?CCA says'I've triedeverything'Someone'scomputerdecides toretireSomeonetypes HELPin DreamChatCustomersays 'Thelast repsaid yes'Someoneis talkingwhilemutedCustomerthreatensto close allaccountsSomeone'sheadsetmysteriouslystopsworkingIt's apolicy, notasuggestionCustomersays 'Thiswill only takea minute'AHTneeds lifesupportCustomerdoesn't knowtheir ownaddressSomeonesays 'Perprocedure'Someoneasks aquestionalreadyansweredCustomersays 'Iknow theowner'Fraudtransferbecomes anadventureCustomertells theirentire lifestoryCCA says'Quickquestion'Customerasks for amanager'smanagerOLBpasswordforgottenAGAINSomeoneneeds avacationfrom this callCustomerdemandsasupervisorA callarrives oneminutebefore lunchCustomerwantsinterest paidimmediatelyCustomerasks foranexceptionSomeoneforgetsthey're onmuteSomeoneis stuckin ACWSomeonesays 'Letme double-check that'Someonesays 'HappyFriday' onMondayWarmtransferturns icecoldCustomerwants toskipverificationCustomerrefusesthe VouchstepSomeoneasksabout PTOagainDreamChat goescompletelyoff topicCustomersays 'I usedto work at abank'ThesystemcrashesAGAINCustomerrefuses toaccept theanswerCustomerasks forthe CEOSomeonehas 37tabs openWhatresourcesdid youcheck?

WE DONT GET PAID ENOUGH FOR THIS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CCA says 'I've tried everything'
  2. Someone's computer decides to retire
  3. Someone types HELP in Dream Chat
  4. Customer says 'The last rep said yes'
  5. Someone is talking while muted
  6. Customer threatens to close all accounts
  7. Someone's headset mysteriously stops working
  8. It's a policy, not a suggestion
  9. Customer says 'This will only take a minute'
  10. AHT needs life support
  11. Customer doesn't know their own address
  12. Someone says 'Per procedure'
  13. Someone asks a question already answered
  14. Customer says 'I know the owner'
  15. Fraud transfer becomes an adventure
  16. Customer tells their entire life story
  17. CCA says 'Quick question'
  18. Customer asks for a manager's manager
  19. OLB password forgotten AGAIN
  20. Someone needs a vacation from this call
  21. Customer demands a supervisor
  22. A call arrives one minute before lunch
  23. Customer wants interest paid immediately
  24. Customer asks for an exception
  25. Someone forgets they're on mute
  26. Someone is stuck in ACW
  27. Someone says 'Let me double-check that'
  28. Someone says 'Happy Friday' on Monday
  29. Warm transfer turns ice cold
  30. Customer wants to skip verification
  31. Customer refuses the Vouch step
  32. Someone asks about PTO again
  33. Dream Chat goes completely off topic
  34. Customer says 'I used to work at a bank'
  35. The system crashes AGAIN
  36. Customer refuses to accept the answer
  37. Customer asks for the CEO
  38. Someone has 37 tabs open
  39. What resources did you check?