Clientknockingon/cominginto clinicI readongoogleSomeoneis being aKarenCheck outfor doublepet roomClientmadabout waittimeClient islate toappt orNC/NSDogslips outof collarSomeonecurses atyou onphoneChewycallsVoicemailbox is fullTalking toclient over15minutesOwnerasksdumbquestionsAnnualturns intosick examSomeonecalls toget insame dayAllreceptionistson a line andphone is stillringingOwnerdoesn'town acellphoneVaccinerecords frombreeder/non-vetSomeonecalls forpreventionfrom parkinglotOwner wantsto addanother petto their apptCalldropsOwnerstoppingone of us inparking lot"You guysare reallybusyhuh?"Picks upa Spanishonly callOwner doesnot have acarrier fortheir catClientknockingon/cominginto clinicI readongoogleSomeoneis being aKarenCheck outfor doublepet roomClientmadabout waittimeClient islate toappt orNC/NSDogslips outof collarSomeonecurses atyou onphoneChewycallsVoicemailbox is fullTalking toclient over15minutesOwnerasksdumbquestionsAnnualturns intosick examSomeonecalls toget insame dayAllreceptionistson a line andphone is stillringingOwnerdoesn'town acellphoneVaccinerecords frombreeder/non-vetSomeonecalls forpreventionfrom parkinglotOwner wantsto addanother petto their apptCalldropsOwnerstoppingone of us inparking lot"You guysare reallybusyhuh?"Picks upa Spanishonly callOwner doesnot have acarrier fortheir cat

CSR BINGO CARD - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client knocking on/coming into clinic
  2. I read on google
  3. Someone is being a Karen
  4. Check out for double pet room
  5. Client mad about wait time
  6. Client is late to appt or NC/NS
  7. Dog slips out of collar
  8. Someone curses at you on phone
  9. Chewy calls
  10. Voicemail box is full
  11. Talking to client over 15 minutes
  12. Owner asks dumb questions
  13. Annual turns into sick exam
  14. Someone calls to get in same day
  15. All receptionists on a line and phone is still ringing
  16. Owner doesn't own a cellphone
  17. Vaccine records from breeder/ non-vet
  18. Someone calls for prevention from parking lot
  19. Owner wants to add another pet to their appt
  20. Call drops
  21. Owner stopping one of us in parking lot
  22. "You guys are really busy huh?"
  23. Picks up a Spanish only call
  24. Owner does not have a carrier for their cat