ExplainHoliEscalatecase toAppSupportEmail deliverytroubleshootingBuild acustomreport forthe clientLeadCapture/LeadRetrieval/ExhibitorcallClient askswhere you'rebased outof/says they'rehappy they gotUSTroubleshoot"MissingColumnHeaders" errorin an importTroubleshootOnArrival oronsite issuesClient iseating onthe callCall onAbstract orAppointmentsGive AccountManager orCSC'scontact infoRegistrantcallClient figuresout theproblembefore youcan helpLogCustomerFeedbackRequestanarticleCall lastsover 2hoursClient puts youonmute/hold/hangsup on youClientcursesTransferto anotherqueueGet yourclient inthe queue"Whatbrowserare youusing?"Clienthas anaccentAnimal orbaby in thebackgroundPNRtroubleshootingExplainHoliEscalatecase toAppSupportEmail deliverytroubleshootingBuild acustomreport forthe clientLeadCapture/LeadRetrieval/ExhibitorcallClient askswhere you'rebased outof/says they'rehappy they gotUSTroubleshoot"MissingColumnHeaders" errorin an importTroubleshootOnArrival oronsite issuesClient iseating onthe callCall onAbstract orAppointmentsGive AccountManager orCSC'scontact infoRegistrantcallClient figuresout theproblembefore youcan helpLogCustomerFeedbackRequestanarticleCall lastsover 2hoursClient puts youonmute/hold/hangsup on youClientcursesTransferto anotherqueueGet yourclient inthe queue"Whatbrowserare youusing?"Clienthas anaccentAnimal orbaby in thebackgroundPNRtroubleshooting

Holi Bingo 3/13 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain Holi
  2. Escalate case to App Support
  3. Email delivery troubleshooting
  4. Build a custom report for the client
  5. LeadCapture/Lead Retrieval/Exhibitor call
  6. Client asks where you're based out of/says they're happy they got US
  7. Troubleshoot "Missing Column Headers" error in an import
  8. Troubleshoot OnArrival or onsite issues
  9. Client is eating on the call
  10. Call on Abstract or Appointments
  11. Give Account Manager or CSC's contact info
  12. Registrant call
  13. Client figures out the problem before you can help
  14. Log Customer Feedback
  15. Request an article
  16. Call lasts over 2 hours
  17. Client puts you on mute/hold/hangs up on you
  18. Client curses
  19. Transfer to another queue
  20. Get your client in the queue
  21. "What browser are you using?"
  22. Client has an accent
  23. Animal or baby in the background
  24. PNR troubleshooting