Client iseating onthe callClient figuresout theproblembefore youcan helpCall onAbstract orAppointmentsLogCustomerFeedback"Whatbrowserare youusing?"ExplainHoliTroubleshootOnArrival oronsite issuesClient askswhere you'rebased outof/says they'rehappy they gotUSClient puts youonmute/hold/hangsup on youTransferto anotherqueuePNRtroubleshootingClienthas anaccentRegistrantcallClientcursesGet yourclient inthe queueCall lastsover 2hoursTroubleshoot"MissingColumnHeaders" errorin an importAnimal orbaby in thebackgroundGive AccountManager orCSC'scontact infoRequestanarticleBuild acustomreport forthe clientEmail deliverytroubleshootingEscalatecase toAppSupportLeadCapture/LeadRetrieval/ExhibitorcallClient iseating onthe callClient figuresout theproblembefore youcan helpCall onAbstract orAppointmentsLogCustomerFeedback"Whatbrowserare youusing?"ExplainHoliTroubleshootOnArrival oronsite issuesClient askswhere you'rebased outof/says they'rehappy they gotUSClient puts youonmute/hold/hangsup on youTransferto anotherqueuePNRtroubleshootingClienthas anaccentRegistrantcallClientcursesGet yourclient inthe queueCall lastsover 2hoursTroubleshoot"MissingColumnHeaders" errorin an importAnimal orbaby in thebackgroundGive AccountManager orCSC'scontact infoRequestanarticleBuild acustomreport forthe clientEmail deliverytroubleshootingEscalatecase toAppSupportLeadCapture/LeadRetrieval/Exhibitorcall

Holi Bingo 3/13 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client is eating on the call
  2. Client figures out the problem before you can help
  3. Call on Abstract or Appointments
  4. Log Customer Feedback
  5. "What browser are you using?"
  6. Explain Holi
  7. Troubleshoot OnArrival or onsite issues
  8. Client asks where you're based out of/says they're happy they got US
  9. Client puts you on mute/hold/hangs up on you
  10. Transfer to another queue
  11. PNR troubleshooting
  12. Client has an accent
  13. Registrant call
  14. Client curses
  15. Get your client in the queue
  16. Call lasts over 2 hours
  17. Troubleshoot "Missing Column Headers" error in an import
  18. Animal or baby in the background
  19. Give Account Manager or CSC's contact info
  20. Request an article
  21. Build a custom report for the client
  22. Email delivery troubleshooting
  23. Escalate case to App Support
  24. LeadCapture/Lead Retrieval/Exhibitor call