"Whatbrowserare youusing?"Escalatecase toAppSupportClienthas anaccentRequestanarticleTroubleshoot"MissingColumnHeaders" errorin an importLeadCapture/LeadRetrieval/ExhibitorcallTroubleshootOnArrival oronsite issuesBuild acustomreport forthe clientClient askswhere you'rebased outof/says they'rehappy they gotUSCall lastsover 2hoursAnimal orbaby in thebackgroundTransferto anotherqueueClient puts youonmute/hold/hangsup on youLogCustomerFeedbackClientcursesGive AccountManager orCSC'scontact infoExplainHoliCall onAbstract orAppointmentsPNRtroubleshootingClient figuresout theproblembefore youcan helpRegistrantcallEmail deliverytroubleshootingGet yourclient inthe queueClient iseating onthe call"Whatbrowserare youusing?"Escalatecase toAppSupportClienthas anaccentRequestanarticleTroubleshoot"MissingColumnHeaders" errorin an importLeadCapture/LeadRetrieval/ExhibitorcallTroubleshootOnArrival oronsite issuesBuild acustomreport forthe clientClient askswhere you'rebased outof/says they'rehappy they gotUSCall lastsover 2hoursAnimal orbaby in thebackgroundTransferto anotherqueueClient puts youonmute/hold/hangsup on youLogCustomerFeedbackClientcursesGive AccountManager orCSC'scontact infoExplainHoliCall onAbstract orAppointmentsPNRtroubleshootingClient figuresout theproblembefore youcan helpRegistrantcallEmail deliverytroubleshootingGet yourclient inthe queueClient iseating onthe call

Holi Bingo 3/13 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "What browser are you using?"
  2. Escalate case to App Support
  3. Client has an accent
  4. Request an article
  5. Troubleshoot "Missing Column Headers" error in an import
  6. LeadCapture/Lead Retrieval/Exhibitor call
  7. Troubleshoot OnArrival or onsite issues
  8. Build a custom report for the client
  9. Client asks where you're based out of/says they're happy they got US
  10. Call lasts over 2 hours
  11. Animal or baby in the background
  12. Transfer to another queue
  13. Client puts you on mute/hold/hangs up on you
  14. Log Customer Feedback
  15. Client curses
  16. Give Account Manager or CSC's contact info
  17. Explain Holi
  18. Call on Abstract or Appointments
  19. PNR troubleshooting
  20. Client figures out the problem before you can help
  21. Registrant call
  22. Email delivery troubleshooting
  23. Get your client in the queue
  24. Client is eating on the call