Animal orbaby in thebackgroundClient iseating onthe callEmail deliverytroubleshootingPNRtroubleshootingRequestanarticleLeadCapture/LeadRetrieval/ExhibitorcallLogCustomerFeedbackRegistrantcallClient puts youonmute/hold/hangsup on youClient figuresout theproblembefore youcan helpGet yourclient inthe queueCall lastsover 2hoursEscalatecase toAppSupportBuild acustomreport forthe clientClienthas anaccentExplainHoliGive AccountManager orCSC'scontact infoClientcursesTransferto anotherqueueTroubleshootOnArrival oronsite issues"Whatbrowserare youusing?"Troubleshoot"MissingColumnHeaders" errorin an importClient askswhere you'rebased outof/says they'rehappy they gotUSCall onAbstract orAppointmentsAnimal orbaby in thebackgroundClient iseating onthe callEmail deliverytroubleshootingPNRtroubleshootingRequestanarticleLeadCapture/LeadRetrieval/ExhibitorcallLogCustomerFeedbackRegistrantcallClient puts youonmute/hold/hangsup on youClient figuresout theproblembefore youcan helpGet yourclient inthe queueCall lastsover 2hoursEscalatecase toAppSupportBuild acustomreport forthe clientClienthas anaccentExplainHoliGive AccountManager orCSC'scontact infoClientcursesTransferto anotherqueueTroubleshootOnArrival oronsite issues"Whatbrowserare youusing?"Troubleshoot"MissingColumnHeaders" errorin an importClient askswhere you'rebased outof/says they'rehappy they gotUSCall onAbstract orAppointments

Holi Bingo 3/13 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Animal or baby in the background
  2. Client is eating on the call
  3. Email delivery troubleshooting
  4. PNR troubleshooting
  5. Request an article
  6. LeadCapture/Lead Retrieval/Exhibitor call
  7. Log Customer Feedback
  8. Registrant call
  9. Client puts you on mute/hold/hangs up on you
  10. Client figures out the problem before you can help
  11. Get your client in the queue
  12. Call lasts over 2 hours
  13. Escalate case to App Support
  14. Build a custom report for the client
  15. Client has an accent
  16. Explain Holi
  17. Give Account Manager or CSC's contact info
  18. Client curses
  19. Transfer to another queue
  20. Troubleshoot OnArrival or onsite issues
  21. "What browser are you using?"
  22. Troubleshoot "Missing Column Headers" error in an import
  23. Client asks where you're based out of/says they're happy they got US
  24. Call on Abstract or Appointments