Get yourclient inthe queuePNRtroubleshootingClient figuresout theproblembefore youcan helpExplainHoliBuild acustomreport forthe clientCall onAbstract orAppointmentsCall lastsover 2hoursTransferto anotherqueueEmail deliverytroubleshootingLeadCapture/LeadRetrieval/Exhibitorcall"Whatbrowserare youusing?"Troubleshoot"MissingColumnHeaders" errorin an importClient iseating onthe callTroubleshootOnArrival oronsite issuesEscalatecase toAppSupportClient askswhere you'rebased outof/says they'rehappy they gotUSAnimal orbaby in thebackgroundLogCustomerFeedbackClient puts youonmute/hold/hangsup on youRequestanarticleGive AccountManager orCSC'scontact infoRegistrantcallClienthas anaccentClientcursesGet yourclient inthe queuePNRtroubleshootingClient figuresout theproblembefore youcan helpExplainHoliBuild acustomreport forthe clientCall onAbstract orAppointmentsCall lastsover 2hoursTransferto anotherqueueEmail deliverytroubleshootingLeadCapture/LeadRetrieval/Exhibitorcall"Whatbrowserare youusing?"Troubleshoot"MissingColumnHeaders" errorin an importClient iseating onthe callTroubleshootOnArrival oronsite issuesEscalatecase toAppSupportClient askswhere you'rebased outof/says they'rehappy they gotUSAnimal orbaby in thebackgroundLogCustomerFeedbackClient puts youonmute/hold/hangsup on youRequestanarticleGive AccountManager orCSC'scontact infoRegistrantcallClienthas anaccentClientcurses

Holi Bingo 3/13 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get your client in the queue
  2. PNR troubleshooting
  3. Client figures out the problem before you can help
  4. Explain Holi
  5. Build a custom report for the client
  6. Call on Abstract or Appointments
  7. Call lasts over 2 hours
  8. Transfer to another queue
  9. Email delivery troubleshooting
  10. LeadCapture/Lead Retrieval/Exhibitor call
  11. "What browser are you using?"
  12. Troubleshoot "Missing Column Headers" error in an import
  13. Client is eating on the call
  14. Troubleshoot OnArrival or onsite issues
  15. Escalate case to App Support
  16. Client asks where you're based out of/says they're happy they got US
  17. Animal or baby in the background
  18. Log Customer Feedback
  19. Client puts you on mute/hold/hangs up on you
  20. Request an article
  21. Give Account Manager or CSC's contact info
  22. Registrant call
  23. Client has an accent
  24. Client curses