TroubleshootOnArrival oronsite issuesCall onAbstract orAppointmentsPNRtroubleshootingLogCustomerFeedbackCall lastsover 2hoursAnimal orbaby in thebackgroundGive AccountManager orCSC'scontact infoClienthas anaccentClient iseating onthe callLeadCapture/LeadRetrieval/ExhibitorcallTroubleshoot"MissingColumnHeaders" errorin an importRequestanarticleClientcursesClient figuresout theproblembefore youcan helpEmail deliverytroubleshooting"Whatbrowserare youusing?"Client askswhere you'rebased outof/says they'rehappy they gotUSTransferto anotherqueueGet yourclient inthe queueRegistrantcallExplainHoliEscalatecase toAppSupportClient puts youonmute/hold/hangsup on youBuild acustomreport forthe clientTroubleshootOnArrival oronsite issuesCall onAbstract orAppointmentsPNRtroubleshootingLogCustomerFeedbackCall lastsover 2hoursAnimal orbaby in thebackgroundGive AccountManager orCSC'scontact infoClienthas anaccentClient iseating onthe callLeadCapture/LeadRetrieval/ExhibitorcallTroubleshoot"MissingColumnHeaders" errorin an importRequestanarticleClientcursesClient figuresout theproblembefore youcan helpEmail deliverytroubleshooting"Whatbrowserare youusing?"Client askswhere you'rebased outof/says they'rehappy they gotUSTransferto anotherqueueGet yourclient inthe queueRegistrantcallExplainHoliEscalatecase toAppSupportClient puts youonmute/hold/hangsup on youBuild acustomreport forthe client

Holi Bingo 3/13 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Troubleshoot OnArrival or onsite issues
  2. Call on Abstract or Appointments
  3. PNR troubleshooting
  4. Log Customer Feedback
  5. Call lasts over 2 hours
  6. Animal or baby in the background
  7. Give Account Manager or CSC's contact info
  8. Client has an accent
  9. Client is eating on the call
  10. LeadCapture/Lead Retrieval/Exhibitor call
  11. Troubleshoot "Missing Column Headers" error in an import
  12. Request an article
  13. Client curses
  14. Client figures out the problem before you can help
  15. Email delivery troubleshooting
  16. "What browser are you using?"
  17. Client asks where you're based out of/says they're happy they got US
  18. Transfer to another queue
  19. Get your client in the queue
  20. Registrant call
  21. Explain Holi
  22. Escalate case to App Support
  23. Client puts you on mute/hold/hangs up on you
  24. Build a custom report for the client