Escalatecase toAppSupportBuild acustomreport forthe clientClient figuresout theproblembefore youcan helpTroubleshoot"MissingColumnHeaders" errorin an importLogCustomerFeedbackClient askswhere you'rebased outof/says they'rehappy they gotUSExplainHoliEmail deliverytroubleshootingCall lastsover 2hoursLeadCapture/LeadRetrieval/ExhibitorcallTransferto anotherqueuePNRtroubleshootingTroubleshootOnArrival oronsite issuesClientcursesAnimal orbaby in thebackgroundGive AccountManager orCSC'scontact infoClient puts youonmute/hold/hangsup on you"Whatbrowserare youusing?"RequestanarticleClient iseating onthe callGet yourclient inthe queueCall onAbstract orAppointmentsRegistrantcallClienthas anaccentEscalatecase toAppSupportBuild acustomreport forthe clientClient figuresout theproblembefore youcan helpTroubleshoot"MissingColumnHeaders" errorin an importLogCustomerFeedbackClient askswhere you'rebased outof/says they'rehappy they gotUSExplainHoliEmail deliverytroubleshootingCall lastsover 2hoursLeadCapture/LeadRetrieval/ExhibitorcallTransferto anotherqueuePNRtroubleshootingTroubleshootOnArrival oronsite issuesClientcursesAnimal orbaby in thebackgroundGive AccountManager orCSC'scontact infoClient puts youonmute/hold/hangsup on you"Whatbrowserare youusing?"RequestanarticleClient iseating onthe callGet yourclient inthe queueCall onAbstract orAppointmentsRegistrantcallClienthas anaccent

Holi Bingo 3/13 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalate case to App Support
  2. Build a custom report for the client
  3. Client figures out the problem before you can help
  4. Troubleshoot "Missing Column Headers" error in an import
  5. Log Customer Feedback
  6. Client asks where you're based out of/says they're happy they got US
  7. Explain Holi
  8. Email delivery troubleshooting
  9. Call lasts over 2 hours
  10. LeadCapture/Lead Retrieval/Exhibitor call
  11. Transfer to another queue
  12. PNR troubleshooting
  13. Troubleshoot OnArrival or onsite issues
  14. Client curses
  15. Animal or baby in the background
  16. Give Account Manager or CSC's contact info
  17. Client puts you on mute/hold/hangs up on you
  18. "What browser are you using?"
  19. Request an article
  20. Client is eating on the call
  21. Get your client in the queue
  22. Call on Abstract or Appointments
  23. Registrant call
  24. Client has an accent