ExplainHoliLeadCapture/LeadRetrieval/ExhibitorcallCall onAbstract orAppointmentsGet yourclient inthe queueClientcursesClient puts youonmute/hold/hangsup on youBuild acustomreport forthe clientClient askswhere you'rebased outof/says they'rehappy they gotUSGive AccountManager orCSC'scontact infoTroubleshootOnArrival oronsite issuesClienthas anaccentClient figuresout theproblembefore youcan helpAnimal orbaby in thebackgroundTroubleshoot"MissingColumnHeaders" errorin an importLogCustomerFeedbackEscalatecase toAppSupportCall lastsover 2hours"Whatbrowserare youusing?"Email deliverytroubleshootingClient iseating onthe callTransferto anotherqueueRequestanarticlePNRtroubleshootingRegistrantcallExplainHoliLeadCapture/LeadRetrieval/ExhibitorcallCall onAbstract orAppointmentsGet yourclient inthe queueClientcursesClient puts youonmute/hold/hangsup on youBuild acustomreport forthe clientClient askswhere you'rebased outof/says they'rehappy they gotUSGive AccountManager orCSC'scontact infoTroubleshootOnArrival oronsite issuesClienthas anaccentClient figuresout theproblembefore youcan helpAnimal orbaby in thebackgroundTroubleshoot"MissingColumnHeaders" errorin an importLogCustomerFeedbackEscalatecase toAppSupportCall lastsover 2hours"Whatbrowserare youusing?"Email deliverytroubleshootingClient iseating onthe callTransferto anotherqueueRequestanarticlePNRtroubleshootingRegistrantcall

Holi Bingo 3/13 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain Holi
  2. LeadCapture/Lead Retrieval/Exhibitor call
  3. Call on Abstract or Appointments
  4. Get your client in the queue
  5. Client curses
  6. Client puts you on mute/hold/hangs up on you
  7. Build a custom report for the client
  8. Client asks where you're based out of/says they're happy they got US
  9. Give Account Manager or CSC's contact info
  10. Troubleshoot OnArrival or onsite issues
  11. Client has an accent
  12. Client figures out the problem before you can help
  13. Animal or baby in the background
  14. Troubleshoot "Missing Column Headers" error in an import
  15. Log Customer Feedback
  16. Escalate case to App Support
  17. Call lasts over 2 hours
  18. "What browser are you using?"
  19. Email delivery troubleshooting
  20. Client is eating on the call
  21. Transfer to another queue
  22. Request an article
  23. PNR troubleshooting
  24. Registrant call