Client figuresout theproblembefore youcan helpAnimal orbaby in thebackgroundPNRtroubleshootingLogCustomerFeedbackCall onAbstract orAppointmentsLeadCapture/LeadRetrieval/ExhibitorcallGet yourclient inthe queueClient puts youonmute/hold/hangsup on youRequestanarticleCall lastsover 2hoursTroubleshoot"MissingColumnHeaders" errorin an importClientcursesClient iseating onthe callBuild acustomreport forthe client"Whatbrowserare youusing?"ExplainHoliTroubleshootOnArrival oronsite issuesTransferto anotherqueueEmail deliverytroubleshootingRegistrantcallClienthas anaccentGive AccountManager orCSC'scontact infoEscalatecase toAppSupportClient askswhere you'rebased outof/says they'rehappy they gotUSClient figuresout theproblembefore youcan helpAnimal orbaby in thebackgroundPNRtroubleshootingLogCustomerFeedbackCall onAbstract orAppointmentsLeadCapture/LeadRetrieval/ExhibitorcallGet yourclient inthe queueClient puts youonmute/hold/hangsup on youRequestanarticleCall lastsover 2hoursTroubleshoot"MissingColumnHeaders" errorin an importClientcursesClient iseating onthe callBuild acustomreport forthe client"Whatbrowserare youusing?"ExplainHoliTroubleshootOnArrival oronsite issuesTransferto anotherqueueEmail deliverytroubleshootingRegistrantcallClienthas anaccentGive AccountManager orCSC'scontact infoEscalatecase toAppSupportClient askswhere you'rebased outof/says they'rehappy they gotUS

Holi Bingo 3/13 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Client figures out the problem before you can help
  2. Animal or baby in the background
  3. PNR troubleshooting
  4. Log Customer Feedback
  5. Call on Abstract or Appointments
  6. LeadCapture/Lead Retrieval/Exhibitor call
  7. Get your client in the queue
  8. Client puts you on mute/hold/hangs up on you
  9. Request an article
  10. Call lasts over 2 hours
  11. Troubleshoot "Missing Column Headers" error in an import
  12. Client curses
  13. Client is eating on the call
  14. Build a custom report for the client
  15. "What browser are you using?"
  16. Explain Holi
  17. Troubleshoot OnArrival or onsite issues
  18. Transfer to another queue
  19. Email delivery troubleshooting
  20. Registrant call
  21. Client has an accent
  22. Give Account Manager or CSC's contact info
  23. Escalate case to App Support
  24. Client asks where you're based out of/says they're happy they got US