(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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B-Get a measurement call
I-You get a call that has nothing to do with install
G-Get an install that is messed up from another SPC
B-Pro needs additional Labor
O-pro needs trip fee
N-Projects has issues
I-Customer has not been contacted in forever
I-Call about the pickup notification
I-You perform work that is outside your job code to take care of customer
O-Something sold incorrectly
G-Notes make your eye twitch with how fun the follow up and process that was followed
O-Pro needs trip fee
I-Issues with Projects
N-You get an angry customer
G-Customer wants the install and they want it now
N-See me for the thing that Lauren does in chat to look out for
(Reaction)
O-Customer wants comp before install complete
B-Finess has issues
O-Installer reschedules install and customer upset
B-Install has no follow up when it should
N-Contact me for the thing Lauren does in chat 2
(Reaction)
G-Customer calls in to speak with another spc
G-Pro needs additional labor
B-You are unable to get the provider on the line for an install due today
N-Customer wants sooner to install (angry)
B-You get a call that has nothing to do with installation