Ask value questions Open ended questions Send two referrals to a banker Obtain agreement to proceed Get a customer to sit with a banker Use verbal cues Ask fact questions Offer a financial review with a banker Take ownership of an issue Offer account balance Used customers name Paraphrase the customers request Introduce customer to someone Thanks for being a valued customer Thank you for your business Shine + Did things right the first time Use green button Build rapport Use visual cues Send card to a customer Send a service signal Go out of the way to please Match product with customer need Ask value questions Open ended questions Send two referrals to a banker Obtain agreement to proceed Get a customer to sit with a banker Use verbal cues Ask fact questions Offer a financial review with a banker Take ownership of an issue Offer account balance Used customers name Paraphrase the customers request Introduce customer to someone Thanks for being a valued customer Thank you for your business Shine + Did things right the first time Use green button Build rapport Use visual cues Send card to a customer Send a service signal Go out of the way to please Match product with customer need
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Ask value questions
Open ended questions
Send two referrals to a banker
Obtain agreement to proceed
Get a customer to sit with a banker
Use verbal cues
Ask fact questions
Offer a financial review with a banker
Take ownership of an issue
Offer account balance
Used customers name
Paraphrase the customers request
Introduce customer to someone
Thanks for being a valued customer
Thank you for your business
Shine +
Did things right the first time
Use green button
Build rapport
Use visual cues
Send card to a customer
Send a service signal
Go out of the way to please
Match product with customer need