Give ptadurationThanka pt forcomingSharepositiveexperiencewith a pt orcoworkerIdentifyyourselfby nameto ptIdentifyother workerdoing goodAIETAsk pt if theywould likedoor closedfor privacyExplanationofprocedureVerifyidentity ofpt by 2identifiersAsk pt orcoworker ifthey needanything elseAsk pt if theyneed anythingto make themmorecomfortableSmileMakingenvironmentnice for pt inroomPut AIDETaction onpaper inbreak roomand initialIdentify anissue withpt or unitand rectifyExplainreason toAIDETTellDorineyou likeher hairEnsure pthas correctsaftey bandsplacedManageup MD orcoworkerTell ptabout aSurveyApoligizefor anydelays apt hasWatchAIDETinservicevideoAsk pt howthey wouldlike to beaddressedKnock onpts doorprior toenteringIdentifyyourself byname whenansweringphoneGive ptadurationThanka pt forcomingSharepositiveexperiencewith a pt orcoworkerIdentifyyourselfby nameto ptIdentifyother workerdoing goodAIETAsk pt if theywould likedoor closedfor privacyExplanationofprocedureVerifyidentity ofpt by 2identifiersAsk pt orcoworker ifthey needanything elseAsk pt if theyneed anythingto make themmorecomfortableSmileMakingenvironmentnice for pt inroomPut AIDETaction onpaper inbreak roomand initialIdentify anissue withpt or unitand rectifyExplainreason toAIDETTellDorineyou likeher hairEnsure pthas correctsaftey bandsplacedManageup MD orcoworkerTell ptabout aSurveyApoligizefor anydelays apt hasWatchAIDETinservicevideoAsk pt howthey wouldlike to beaddressedKnock onpts doorprior toenteringIdentifyyourself byname whenansweringphone

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give pt a duration
  2. Thank a pt for coming
  3. Share positive experience with a pt or coworker
  4. Identify yourself by name to pt
  5. Identify other worker doing good AIET
  6. Ask pt if they would like door closed for privacy
  7. Explanation of procedure
  8. Verify identity of pt by 2 identifiers
  9. Ask pt or coworker if they need anything else
  10. Ask pt if they need anything to make them more comfortable
  11. Smile
  12. Making environment nice for pt in room
  13. Put AIDET action on paper in break room and initial
  14. Identify an issue with pt or unit and rectify
  15. Explain reason to AIDET
  16. Tell Dorine you like her hair
  17. Ensure pt has correct saftey bands placed
  18. Manage up MD or coworker
  19. Tell pt about a Survey
  20. Apoligize for any delays a pt has
  21. Watch AIDET inservice video
  22. Ask pt how they would like to be addressed
  23. Knock on pts door prior to entering
  24. Identify yourself by name when answering phone