Verifyidentity ofpt by 2identifiersMakingenvironmentnice for pt inroomIdentifyother workerdoing goodAIETIdentifyyourself byname whenansweringphoneSmileAsk pt if theyneed anythingto make themmorecomfortableSharepositiveexperiencewith a pt orcoworkerIdentify anissue withpt or unitand rectifyApoligizefor anydelays apt hasAsk pt if theywould likedoor closedfor privacyEnsure pthas correctsaftey bandsplacedWatchAIDETinservicevideoGive ptadurationManageup MD orcoworkerTellDorineyou likeher hairExplainreason toAIDETAsk pt orcoworker ifthey needanything elseTell ptabout aSurveyExplanationofprocedureIdentifyyourselfby nameto ptThanka pt forcomingKnock onpts doorprior toenteringPut AIDETaction onpaper inbreak roomand initialAsk pt howthey wouldlike to beaddressedVerifyidentity ofpt by 2identifiersMakingenvironmentnice for pt inroomIdentifyother workerdoing goodAIETIdentifyyourself byname whenansweringphoneSmileAsk pt if theyneed anythingto make themmorecomfortableSharepositiveexperiencewith a pt orcoworkerIdentify anissue withpt or unitand rectifyApoligizefor anydelays apt hasAsk pt if theywould likedoor closedfor privacyEnsure pthas correctsaftey bandsplacedWatchAIDETinservicevideoGive ptadurationManageup MD orcoworkerTellDorineyou likeher hairExplainreason toAIDETAsk pt orcoworker ifthey needanything elseTell ptabout aSurveyExplanationofprocedureIdentifyyourselfby nameto ptThanka pt forcomingKnock onpts doorprior toenteringPut AIDETaction onpaper inbreak roomand initialAsk pt howthey wouldlike to beaddressed

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify identity of pt by 2 identifiers
  2. Making environment nice for pt in room
  3. Identify other worker doing good AIET
  4. Identify yourself by name when answering phone
  5. Smile
  6. Ask pt if they need anything to make them more comfortable
  7. Share positive experience with a pt or coworker
  8. Identify an issue with pt or unit and rectify
  9. Apoligize for any delays a pt has
  10. Ask pt if they would like door closed for privacy
  11. Ensure pt has correct saftey bands placed
  12. Watch AIDET inservice video
  13. Give pt a duration
  14. Manage up MD or coworker
  15. Tell Dorine you like her hair
  16. Explain reason to AIDET
  17. Ask pt or coworker if they need anything else
  18. Tell pt about a Survey
  19. Explanation of procedure
  20. Identify yourself by name to pt
  21. Thank a pt for coming
  22. Knock on pts door prior to entering
  23. Put AIDET action on paper in break room and initial
  24. Ask pt how they would like to be addressed